RC-Monster Forums

RC-Monster Forums (https://www.rc-monster.com/forum/index.php)
-   Castle Creations (https://www.rc-monster.com/forum/forumdisplay.php?f=34)
-   -   MMM repair timetable (https://www.rc-monster.com/forum/showthread.php?t=12851)

phatmonk 06.19.2008 05:36 PM

So does that mean that the MMM will be replaced with new units or do we get the MMM that we sent in.

TexasSP 06.19.2008 05:59 PM

Am I correct in assuming that we who have had ours in for repair will get the first ones off the production lines then you will start filling orders Patrick?

JerryF504 06.19.2008 08:57 PM

Quote:

Originally Posted by phatmonk (Post 183758)
So does that mean that the MMM will be replaced with new units or do we get the MMM that we sent in.

Quote:

Originally Posted by TexasSP (Post 183765)
Am I correct in assuming that we who have had ours in for repair will get the first ones off the production lines then you will start filling orders Patrick?

This is what I was asking in post #12 of this thread, I guess it got over-looked. I was wondering because I liked the wires on the ESC instead of the bullets. I'm kinda scared that it will end up being a problem like the VXL ESCs.

phatmonk 06.20.2008 04:44 PM

I hope if the units are new they supply new 5.5 mm connectors and my power supply connectors:whip:I also just talked to Castle and she told me 1 month since the units need to be retooled or rebuilt.So I will be soldering the BEC onto my new MM so I can run my 8T.I sold 2 MM to buy the 1st MMM.I should have kept them.

Pdelcast 06.23.2008 10:36 AM

Quote:

Originally Posted by JerryF504 (Post 183800)
This is what I was asking in post #12 of this thread, I guess it got over-looked. I was wondering because I liked the wires on the ESC instead of the bullets. I'm kinda scared that it will end up being a problem like the VXL ESCs.

The VXL ESCs use a bullet that is surface mounted on the ESC -- the bullets we use are through-hole, and are MUCH larger diameter than the VXL bullets so they are significantly stronger.

RBMike 06.23.2008 11:05 AM

Hey Patrick: You guys have my MMM for the second time (no regulator output). I got the post card you send that says something to the effect of "we got your stuff & will repair it soon". Does that mean your going to fix it & return it or am I waiting for the new ones to get built?

Thanks
Mike

jhautz 06.23.2008 11:22 AM

So... If I have a first gen MMM that is still running, Can I send it in to get the Improved chip installed? Id rather have an ESC I can count on rather than just waiting for the day it finially goes.

Pdelcast 06.23.2008 11:32 AM

Quote:

Originally Posted by RBMike (Post 184754)
Hey Patrick: You guys have my MMM for the second time (no regulator output). I got the post card you send that says something to the effect of "we got your stuff & will repair it soon". Does that mean your going to fix it & return it or am I waiting for the new ones to get built?

Thanks
Mike

It means you are waiting on the new ones. Sorry about that - - but you will get high reliability out of the new controller.

Pdelcast 06.23.2008 11:33 AM

Quote:

Originally Posted by jhautz (Post 184764)
So... If I have a first gen MMM that is still running, Can I send it in to get the Improved chip installed? Id rather have an ESC I can count on rather than just waiting for the day it finially goes.

We will give priority to those who have a bad chip -- but yes, we will replace with a new version if you wish.

Dagger Thrasher 06.23.2008 12:52 PM

Quote:

Originally Posted by Pdelcast (Post 184771)
We will give priority to those who have a bad chip -- but yes, we will replace with a new version if you wish.

Cool, that's good to hear! I have an MMM which I've still not even powered up yet (waiting to finish the truck it's going in), so I think I'll send it back at some point before it's used and get it replaced with the new version if that's ok. Like Jhautz, I'd like to have an MMM that I *know* isn't going to stop dead at any time.:smile:

jhautz 06.23.2008 05:35 PM

Quote:

Originally Posted by Pdelcast (Post 184771)
We will give priority to those who have a bad chip -- but yes, we will replace with a new version if you wish.

Top notch.:great: At this point I have 2 fully functioning MMM units in my buggy and truggy (with the exception of the fans being run off of the Rx rather than the MMM board cuz the little white plugs broke off of the board) and a 3rd that was going to go in a Savage, but to this point has been riding around in my pit box just incase.

Once you guys get caught up I will probably send them in for the upgrade.

Arct1k 06.23.2008 05:41 PM

Jeff - Thats plain greedy - send some working ones to NJ!

MustGoFaster 06.23.2008 06:50 PM

Quote:

Originally Posted by Pdelcast (Post 184771)
We will give priority to those who have a bad chip -- but yes, we will replace with a new version if you wish.

This is why I chose to jump in with both feet and buy the "first batch" of controllers. I expected Castle Creations to take care of its customers and they are doing that.

My Monster ESC worked great this weekend although it was only used in three 5 minute qualifiers and a 5 minute main. The testing/fun will continue.:mdr:

Jeff Crosson 06.23.2008 10:36 PM

Quote:

Originally Posted by phatmonk (Post 183758)
So does that mean that the MMM will be replaced with new units or do we get the MMM that we sent in.

Good question. Patrick, do you know?

MTBikerTim 06.23.2008 11:21 PM

Quote:

Originally Posted by Pdelcast (Post 184770)
It means you are waiting on the new ones. Sorry about that - - but you will get high reliability out of the new controller.

Quote:

Originally Posted by Jeff Crosson (Post 185044)
Good question. Patrick, do you know?

There is your answer

And from another thread

Quote:

Originally Posted by Pdelcast (Post 184930)
Nope, probably be mid to late July. Sorry, we are working on it as fast as possible.



All times are GMT -4. The time now is 01:29 PM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.