Patrick,

all i can say is, there are not much companys replacing 3 year old products like Castle does
Most other wait until they break

Customer Support is not an deparment, it is an attitude
seen @ Castle Creations

makes me forget the 6-7 weeks waiting on the MXL coming back

Thank to everybody @ Castle

Just want to chime in and say my $100 Wal-Mart microwave has lasted several years with no issues. :smile:

Just curious I send in 2 x MMMs, 2 x CC Becs and an XL - Do i have to wait for the XL or is the other stuff likely to come back sooner?

Cheers

If you spent $100 at walmart for a microwave, you got the super deluxe version - I think mine was $39 and is going strong after a few years. :yes:

Hey, when I buy, I go all out! :lol:

Chris, I'll check. I would guess that they normally would bundle the returns, so the repairs on the MMM and CCBec wouldn't happen until the repair on the XL was queued. But I can check for your specific case and see if we can get the MMMs and CCBECs done earlier.

Thanx!

Thanks Patrick - I'll happily pay postage to not wait... I'd have put them in separate boxes if I'd known...

I kept one XL in my Baja and its running like a champ...

:lol:if it makes you feel better my $700 GE microwave has a bad board for the light and power vent......it lasted a year:lol:

now thats getting what you pay for!

lol, sometimes I don't get why there is such a disparity in price between products. A microwave is a fairly simple device when you break it down. Sure, the high-end models may have special timers/features which may come in handy occasionally, but I use the "30 second" button mostly (hitting it multiple times for cumulatively longer times). The power level and size is plenty for normal stuff - meaning I don't try to cook a 20lb turkey in it. Other than that, what kind of features do you get for an extra $600??

For 600 bucks more you get a remote control, bearings on the door hinges and gold plated aluminum door handle. The instruction manual comes on a Bluray disk. The bricks come in a seperate box, for those that like to melt gold in their microwave.

I forgot to mention the flame stickers and 150C power button.

Ahh flame stickers. They are worth 100's

That's the only button on my $39 microwave I've ever used.

My wife: "how much do you think this weighs so I can defrost it"
Me: "just hit the start button a few times and it will be fine"

Other important info about start (+30sec) button:
- reheat coffee: hit 2 times for perfect temp
- cook veggies for kids: hit 2 times (if not done, hit 2 more times)
- microwave popcorn: hit it many many times because it's a cheap and not so powerful microwave and you don't want it to shut off in the middle
- melt cheese on anything: hit 1 time
- reheat coffee that was left in the microwave from the last time and I forgot where I put it and finally remembered I had heated it up a couple hours ago: hit 2 times for perfect temp

its a hanging model and it has alot of bells a whistles, was it worth $700 mostlikely not, am i going to cook a turkey in it? no, but its always nice to know i could if i wanted to:lol:

do we need brushless power....no come on nitro was fine:diablo:

if you want to see what it is here you go
http://products.geappliances.com/App...ku=PVM2070SMSS

now that they are discontinued they are cheaper :whip:

now we are off topic!

Well, mine is obviously more basic. They don't make it anymore either:

http://products.geappliances.com/App...ku=WES1130DMBB

Only 1.1 cu ft, but big enough for what we use it for.

And no, we don't "need" brushless power, but I'm not going to pay an extra $500+ for a diamond-encrusted gold-plated heatsink. :smile:

Thanks Patrick. If I received an email back with just those words I would have been very much satisfied with that. Also thanks for taking the time to write such a lengthy post to explain the current situation and put some rumors to rest. It's a bit hard to know what is going on when there isn't much info about.

The reason why I really wanted to find out the turnaround time is that I don't get all that much time for RC's due to work but I have four weeks off during the Christmas/New Year break. I want to run my Rc's as much as possible during my break. I wanted to see if it was possible to get the Mamba XL upgraded in time for my summer break but now I know that isn't a possibility. I'll just chance it and run it over summer and send it in to you guys when I get back to work.

I think it would be nice if you guys just checked in once a month and just give us a very basic update on the HV recall. I am going to put up your post on some of the Aussie forums so hopefully people will be better informed on what is going on and you will hopefully receive a few less emails. LOL.

Also sorry to hear about you guys posting a loss but I am sure things will turn around once the Mamba XL2 and other HV ESC's prove them selves and the whole expense of the recall is behind you. I am sure if it.