Even I'm not that much of a nerd/geek! Although I had thought about an armband tattoo that consisted of tiny binary 0's and 1's that would decode to my son's name. To the casual observer, it would like an odd tribal pattern until they were close enough to see the detail. :oops:

Like continue playing with your nitro :intello::lol::intello::lol::intello::rofl:.

No nitro for me... I have the magical ability to keep all of my electric r/cs running. Only smoked one esc and that was a modded MM during some testing on 5s way overgeared. And that was due to a rock in the spur.

I do have a few buddies that have nitro trucks, and it is always fun to give them tuning tips while I drive an electric... I can hear what the little nitro engines are doing, and can usually get one perfectly tuned by the time it warms up. I just cannot stand the noise or the smell. Those are the two "realistic" points that nitro lovers always bring up. A nitro engine does not sound or smell like anything other than a nitro engine, so it is realistically equivalent to itself, not a real engine.

Having a dozen trucks does not hurt my chances of having something r/c to play with, and the other 20 or so will always be waiting for me to fix/mod!

this is a hobby yes they are toy cars..... i think everyone understands that but its not like im playing with a 10 dollar item. i hope castle fixes the problem and instead of him posting why he is not going to post anymore maybe he should post what they have been figuring out from the data that they have recieved that would keep more people happy. and thanks patrick for this update of why your not posting.

MMMMMMmmmmm, cheesecake!!!

Is it New York style? I love the graham cracker crust. WOOT!

I would never do such a thing! :whistle:

sorry its chicago style :lol:

Chocolate cheesecake?

I don't remember doing so, but it's not too late to start!

I got an email that they received my first V2 so I'm good to go. The email also contained some information about what's going on so I'm satisfied. At least it only takes 2-4 days for you to receive your parts (or overnight) while I have to wait almost 2 weeks.

I'll just wait until it's fixed while I go to the track with my son driving our other trucks (nitro for you Linc :surprised: :lol:). Hmmmm, should I convert my revo to electric :na::na:.

I think it's great that employees of CC can come on here and talk with the end users. It's great. Everyone knows that. Patrick isn't interested in everyone kissing his butt and saying how great he is. What Castle wants is for us to be posting CONSTRUCTIVE feedback on this forum. They need information and only we, the users, can give it to them!

And for people who are unhappy with the "setup related" response, maybe we need to re-think what they mean by "setup related". Right now everyone is perceiving "setup related" as "The ESC is perfect and there's something wrong with your car". However - saying the issue is "setup related" does not necessarily mean they don't acknowledge a fault being in the ESC. They could just be saying "Hey, the ESC can't handle the setup right now. It should, but it doesn't right now! We're working on it." without going right out and saying it for whatever reason. Maybe not.

Either way - CC is working on it. Where ever the fault is, it will be found and dealt with. For now, yeah it sucks. But the fact is that life DOES go on. The sun will rise again tomorrow. Suck it up! Use a different ESC if you want. There are plenty of options. In the meantime, constructive feedback!

-Jeff

look, back when I purchased my quark, on it's maiden voyage, 20 min into it...it fried....and i did come on here bashing quark, i just contacted mike and he took care of me...this was before they went over seas, and even now...i may still buy another quark...but i think everyone is just taking advantage of the MMM's issues and blaming castle....
1. because it took them so long to come out with it, so everyone expected it to run perfect.
2. even though it didn't...they have taken care of everyone to the best of their ability...

Hey, I've been looking all over for you guys. Now I see where everyone's been. Who's Patrick? Just kidding. Patrick's input has been a great help and as others said a voice of a company that has the end users in mind. I hope he also continues to participate in what usually is a great group of people that have alot of other things to complain about. Like why the heck to do people put in their listings on ebay. You are bidding on...... 95% or more of the people that are looking at the auction never bid on the danm thing. So why not say "On the auction block." or "Up for bid is....." Not "You are bidding on... I AM NOT BIDDING ON IT. I am only looking. Man I feel better getting that ebay thing off my chest. Patrick hope you stick around and it seems that most of the bashing and complaining seems to be coming from some of the newer members here at RCM although I haven't been here that long myself. I wsa lurking for 2 years, not! It seems when some of the vetrens (that most of us respect and some we tolerate:) jump in and say hey wait a minute. It really seems to stop a bashing thread. I guess the point is we as RCM Members need to be aware of what new users may bring to our (Mike's) forum. We have to remember this is the best forum around and it up to us to keep it that way not the Mods or Mike. So what do you say, can I get you guys to check out my truggy conversion now?

Money's tight.
More for some than for others. Some people might save their money for weeks/months to get their new ESC. To have it die in a few moments has to be a huge disappointment. For others, no big deal. They'll just get another and send the bad one in. If that one dies, just get another and...
For the most part, I think Castle has been treated fairly here. There is some unnecessary bashing for sure. There is also some constructive criticism that is interpreted as bashing. To be fair though, there is plenty of Castle apologists here too. The opinions run the gamut. Everyone has a different take based on their personality or personal investment. It's to be expected in this open forum type of communication.
So, I say to Patrick, man-up (my turn to get bashed). Do you think that leaving the forum will stop the bashing? I would think that it would only make things worse. Myself and the majority of others here love their CC stuff. You're going through a tough time right now, but it will pass. Until then, you have the un-enviable job of damage control. Bailing out certainly won't help.

said well, I agree on pretty much every point. Except I don't think patrick was 'bailing out', just is a little more careful about posting whats and whens, everytime he does we (collectively) complain about some aspect of it :P

I'm sorry but my philosphy is the customer is always right,we are customers.I totally understand that this must be frustrating to someone who obviously cares as much as Patrick does about his customers.But there is something that rubs me the wrong way in this thread.I feel like he is saying,if your not nice to me I'm gonna take my ball and go home.While maybe there is to many whiny threads about Castle,I feel this is a whiny thread about the customer.

Your ridiculous little opinion has been noted. :whip: :lol:

HAHAHA, good one Patrick!!! Took the words right out of my mouth!

Thanks Patrick WE NEED YOU!!!!Glad you are back.Can you start a thread with acceptible setup suggestions.I run 4S MMM V2 Tekno Neu 1515/1.5D/F in a Truggy and 3S MMM V2 Neu 1512/1.5D/F in a Buggy 1 with a Spectrum Dx2.0 and included servos and a Airtronics MX3 and Cen metal gear servo.And what Motor rpm range we should be running.Thanks in advance.
Will. Oh yea both MMM V2s work flawlessly

Ya know.. Both of these points are somewhat valid here.
Patrick, You input is HUGE and helpful, but when the heat gets turned up in the forums at what is perceived to be a common and growing issue with the product.. You disappear. That's why you it was questioned.. The Perceptions that can be taken are pretty big and don;t bode well for either side. You had made several comments about the "Storm" in the forums that really didn't. That was the last that was really heard from you.
All that are here are here because of your product and the belief that it is the best.. Most affordable and reliable and the customer service has been awesome. I don;t think you'll see many complaints regarding that.

I think Asheck's comment isn't totally off base here... You made yourself available and provided a lot of great information and then disappeared when the questions of the BEC issues and MMM failures started up.

I think there has been a lot of frustration, toys or not, due to the amount of money and time we consumers put into them. When a $200 piece of electronics is benching couple thousand dollar car. I went a step ahead and even purchased 2 of the MMMs so that I could have back in the event of a failure.. Little did I know I would be trying to keep track of which one is coming and making sure I get one sent back.. and just trying to keep them straight(as they were purchased from 2 different vendors).

at the end of the day.. All that any of us want.. Is what we paid for.. just as I can bet, even more so, you want to provide to us. The "whining" is due to the 'perception' that that isn't happening yet.

How about a "thread closed" Brian?

Well, I didn't disappear because I'm not interested in being part of the discussion -- I disappeared because I'm heads-down working on the issues and trying to figure out what is going on -- why some people have no problem, and others have problem after problem after problem.

And it's not the whining I have an issue with -- it's the outright, mean natured bashing -- people who complain that nothing we build works, and that our quality is crap, and that we don't care about our customers. It's just bashing for the sake of bashing, and I don't accept that it is positive feedback.

Patrick,
Where I can agree with your thoughts above.. You, of all people, have to know you take it all with a grain of salt. Good, Bad, Ugly... It's not an attack on you personally, or even CC. It is really just Frustration. Ya ignore those that can be constructive or are downright rude, and you deal with those that are trying to help, are constructive, that may even be frustrated but can help with info...
Where I think many likely can GUESS you were knee deep into determining the issues(Although you said you have been reding, just not responding), the silence leaves perceptions to be made.. and perception can be reality to whomever.

Like I offered in another thread.. I'd be happy to send my set up in.. I am not using it, I am not having any fun burning up ESCs and would love to know if it is a set up issue.. What it is...
Where the demands on some of this stuff may be high.. Putting it together isn't rocket science, but, maybe there is something.. just something.. little causing the issues. Finding it can lead to 1. educating the end users, and 2. 'bulletproof'ing the MMM further to be a bit more tolerant of some user error.

Unfortunately for you. This place is a double edge sword.. as a President of a company, you communication is a HUGE plus to us consumers and can be for you as well. With that, you gotta deal with all the crap you don;t necessarily want to deal with.. and why most Presidents of other companies stay quiet. It's either the good, the bad, and the ugly, or nothing at all.. unfortunately, that is a decision you have to make. It's never an easy situation when problems arise.

Not yet. The responses thus far are good for the most part. Statements of facts are welcome. Heated comments or derogatory remarks are NOT welcome. As long as it stays the way it is, I'll keep it open for now. Of course, who knows what other mods or Mike will do...

Thanks Patrick - now we can be sure there is a definate problem that has Castle's attention and you are getting stuck into it.
(as in more than a 1% failure rate).

Also don't forget, that some of us have had other elecs taken out by the MMM
which makes the experience worse. (Just scrap the onboard BEC for an easy fix :smile:)

As a consumer I have to agree here. I have seen far to much cruelty from angry people. I have been in the same boat. I was the first one to publicly "kill" a V1 and just like all the others waited a good few months for my replacement. I chose to read what you and your people added to the forum and to just ignore the hate spewing. But I'm one measly consumer. Putting myself in your shoes I would stop responding to the hate too, Nothing constructive comes of it.

There are a few of us that truly appreciate you taking anytime to come here. The night I received my V1 and had the issues programming it with my dx3r you spent over an hour online responding to my thread with 'try this then's' that level of dedication to your product and customer seems so easily forgotten by some.

On a side note.... last night my V2 broke the 30 hour of use mark :smile:

very well spoken, and awesome on 30hrs :party:

And it's not the whining I have an issue with -- it's the outright, mean natured bashing -- people who complain that nothing we build works, and that our quality is crap, and that we don't care about our customers. It's just bashing for the sake of bashing, and I don't accept that it is positive feedback.

Whilst some posts may be considered inappropriate and those of a personal nature may be offensive and unacceptable, I think it's little naive not to expect negative feedback. If someone is going to put their head above the parapit then they should expect to be shot at.

If a forum is effectively held to ransom by someone refusing to post in light of negative comments, and the only acceptable posts are those of a favourable nature, then you are by proxy removing the freedom of speech and defeating the object of a forum.

It may only be a hobby, they may only be toy cars but the diversity of people within RC means that there will be differing points of view. What may be a minor inconvenience to one person with sufficient funds to have several cars at their disposal may be far more traumatic for the person with one car who's had to scrape together the money to buy what they have. It's also highly likely that the former will not only be far more tolerant but also more eloquent and a lot less offensive in the manner in which they express their disapproval.

Posts of a personal nature should not be acceptable but neither should representatives or employee's of a company expect to view the world outside the company with rose tinted glasses.

A lot of members on here appear to appreciate CC's input and for them I hope it continues, but please realise that not everyone's experience is favourable and as such they should be entitled to express their dissatisfaction, politely.

What did mom say? "If you do not have anthing nice to say, don't say anything"...

I do like the part in your post that indicates that richer people have better manners! Or at least they can insult people with some class...

I do agree that people will have differing views on the MMM situation. I am sure that CC is working hard, and just want to be cut a little slack.

I will also say that brushless electric r/c is not cheap, and not necessarily a good choice for people who are trying to keep do a hobby with a budget. Quilting would be a better choice.

Sweet I am now mooncalf then !



moon·calf /ˈmunˌkæf, -ˌkɑf/ Pronunciation Key - Show Spelled Pronunciation[moon-kaf, -kahf] –noun, plural -calves.

1. a congenitally grossly deformed and mentally defective person.

Come on man,my own sig,surely you can do better then that. :) Honestly though Patrick we live in the same area,I remodel houses in JO.You know what happens if I tell 1 of my customers that they must wait a week for there granite counter tops to come in because of a mistake the granite company made.It usually costs me plenty,and if I don't kiss alot of rear I can expect my business to suffer.(you must be glad there's not a lot of people around here with MMM)If I have an unhappy customer I do what I must to make them happy.Customers love me for that and they are willing to pay for the service I provide .You come on here and say basically "I'm not here because there are to many unhappy customers" well imo thats when your presense is at it highest demand.You should have an update thread that you post to twice a week letting people know where things stand.I agree that you posting here is a double edge sword,but since you do,I think it should either be all the time,or not at all.Ha the richer the worse they are.People with to much money believe the world revolves around them.They want what they paid for,when it's paid for :)

In my experience, the customer is wrong 99% of the time- I work in retail, nuff said.
Its unfortunate that some people are having issues, but thats life, just got to deal with it. if we all went around complaining everytime we bought something that didnt live up to our expectations, or wasnt quite right, the world be be an even sorrier place than it is now. I've worked places that will do anything to avoid reimbersing a customer for a faulty product, or will give them the run around rather than be honest and deal with issues; I've also shopped at places like this too. The fact castle are trying really hard to get this thing fixed and working reliably shows they care enough about the customer to give them some credit and keep them informed, not just deny theres a problem *cough* traxxas *cough*. Just keep those people who need to be informed when you learn something new or need some imput, and dont pay any attention to the whiners who arent happy that they keep getting dud escs/ keep killing their escs.

i even changed my name lol! patrick i agree that the threads named castle creations stuff is not so great are not needed and are mean. and we all want the mmm to be a success.

Very well said. I think it is amazing what we put up with and accept in the RC world. I am not just talking about Castle products but all RC products. I've had 3 Mamba Max (not MMM) fail on me in 10 months time yet I boast about how reliable they are. If I had 3 computers or TV's or virtually any other electronic component fail on me at that rate I would be thinking lawsuits.

This is an excellent answer to the question: "Where is Patrick?"

This is sinking to the level of the bashers and name callers. Particularly because you are the president of the company, you have the obligation to rise above the pettiness that can exist in a public forum like this. You and the other employees that post here are the face of your company, and need to act appropriately. Respond with courtesy to questions and concerns. Offer assistance where you can, and explanations and insight where you're able and willing. Don't make excuses.

Like many others, I'm simply waiting for the product to settle into a good state that's successful with the vast majority of setups. I don't hold the early failures against you at all - I too work with electronics, and I know it can be tough to get all the bugs out.

Stay positive, engage and support your customers, and everything will work out well for all parties.

I don't know about lawsuits.. But, I certainly would be demanding my money back and looking to a different brand.

I think I had posted before, it's almost like we became the beta testers with these... And I will stick it through because the reality is that no one else competes on the same level as Castle. You either pay 150-200 for the MMM or a lot more for, on paper, an inferior product. If/When Castle gets it right, it's going to be a great ESC.. the question is.. how long? At this point, they have all winter for me. There may be another month or so of drivable weather before the crappy stuff sets in, which, I have pretty much written off as both of my MMMs are toast and I don't know when I'll get it back and if it will work.

As unpleasant as it may sound, it the reality of the situation currently.
I hope Patrick sticks around so we can all benefit from both sides, but as mentioned in a few instances, it's not always easy. Expectations are high, frustration runs high, especially of those going from the v1 to the v2 now.

LOL okay lawsuits may be an over statement but my point remains. I think we seem to accept a lower standard with our RC equipment than we do other products we buy. Like I said 3 Mamba Max have failed on me in 10 months yet I still brag about them and consider them the most reliable ESC in the class for the price. I cant think of any other product I buy or use that I would be so generous with my praise of.

Doesn't everybody?:lol:

They are a lot easier to find; between the wife and kids, I can never find the remote, but my baseball bats are always behind the front door and the back door. :lol:

Ok back to topic.

Come back Patrick!

99.9% of us here at RCM love :love: you and castle products, it is just the .1% that seem to be insulting or tactless
(many negative posts by the same few people):slap:.
Heck we (RCM) have a better failure rate than the MMM (.1%)! :lol: (couldn't resist). So don't let a few bad ones stop you from posting.

Wow why so hostile? Why would you assume things so negative. I was simply stating my experience but since you wanna know I have been through this with Bernie and Thomas more than once and they both agree the set up is fine.

Rustler with FLM tranny case running on 6 cell nimh for first two that failed on 2s lipo for second. Motor has heat sink and ESC has Novak fan. There has never been a temp issue. First ESC failure was the switch ripping the wires right off the circuit board, next two just went poof.

Frankly I think I understand how Patrick feels now there are more than a few people here who simply like to just flame others and assume the worst.

That's enough ass-kissing! :whip: You guys are making me sick! :lol: Here's the deal. Patrick and other CC staff are already on here. They're just too busy working on the ESC. I don't think the issues will be fixed any faster by having them post on the forums on a daily basis. All we need to know is that they are reading the forums, the feedback that is posted on them, and that they're working on the issues. End of story. :na: Let's leave them be so we can get our ESCs back!

-Jeff