Werent we all complaining about the 300-400 dollar MGM's braking issues etc and the communication and software issues in trying to tell them etc ...castle is great they will get it right....I have also seen pictures of guys with no shrink wrap around wires flopping touching stuff and then they wonder why stuff fries...there are alot of user caused blown esc's I am sure...not saying that is the case everytime though ....lets just be patient with Patrick they have never done us wrong...

Other companies are just a stone wall, all you can do is speculate. I enjoyed the inside information and following the progress of MMM.

wow i leave for a week and come back to this. Well a little late but...
Patrick -
sorry to hear about the situation. I personally like to hear the updates rather they are good or bad. I have always said i wont be mad if the news is bad as long as i know. If you put it off then i find out later than i am pissed. However i have never experienced this with castle. my castle experience has been great.

Others-
This is the internet so grown adults aka children will bitch and complain when all it does is piss people off. the same people repeatedly complain about the same thing. I'm sure we all know what problems you are having, give it a rest.
You don't want the product get your money back and buy somethings else.

I am not perfect and neither are you. nuff said.

simple solution .. make a private forum for only members that are all grown up.
i belong to a mechanic web site and we have just that.

Or, just kick off the immature ones...

Patrick,

I for one just got power back today here in Houston (still millions without and much worse) and can very well understand your motivations. I wish at the least that maybe Mike would consider giving you and update post that could only be added to by you and forum mods as to give us up to date information. I very much appreciate your honesty and participation in the forums and hate that recently it has filled up with imbeciles intent on the degradation of the quality and information here.

I also want to let you know personally Patrick that in the aftermath of the storm I was very thankful for the MMM and my Tekno Neu. I hooked my maxx up to my 2 year old sons wagon and spent a lot of time entertaining him pulling him around the sidewalk and streets at my in laws house. Many other kids in the neighborhood were very jealous of the Neu/MMM/Flightpower powered wagon and my sone enjoyed it emmensly. It was so nice to have some aid in helping him pass the time.

For the others, lighten up, CC will get this thing fixed and quick the ridiculous and immature bashing.

BrianG, give me your paypal addy and I will send you money to do this. I think many other of the long time RCM users would fund you nicely as well. I got $200.00 for you myself! No joke!

I'm all for that! too bad I'd be joining them :yes: I might not be a mad, angry, bash the company type, but a for 35 year old child I am on the immature side. :whistle:

lol, as much as I'd like to, I don't have the power.

Patrick, continue posting don't give up...suck it up soldier!

I have been a member here for some time. There was a time I bashed a knwon company once. But it was for the service, not the product. I agree with most here, I think CC is great and tries really hard to please. IMO, the ones that are burning up are most likely user solder error, user error, connection error, bashing error, and MAYBE a faulty esc. When I bought my Quark 125b, I know many that have burned them up, have internal lose pads, etc. I opened mine up the other day for the first time, and my pads are just fine. What does this have to do with CC? All about electronics! Many times it is user end failure. I have heard that most that have fried their MMM use Spectrum equipment. In fact, other esc's too. Something to check out. Could be faulty parts internally as well, but I find that most that fry esc's is due to a lose connection somewhere or user failure, has nothing to do with the company itself. CC has always been good to me. Always answered every question I had.

With that said, I personally purposely waited for others to test the new esc. Why? As it was said, there are bound ot be bugs. And I have to agree that those who knew about it, then purchased it, have nothing to complain about. I also think, that if anyone thinks CC is soo bad, try schultz, talk about no service!!!!! You don't see them here do ya?

I would welcome a constructive dialogue with Castle as well and that would require Patrick and everyone from Castle to feel comfortable posting here. I bet we already would have much more and much more detailed information about what Castle is doing right now to help us when there was less (brainless) bashing around here. I can perfectly understand Patrick. Other companies don't have forums either probably because of exactly the same problem... people who can't be constructive and can't really talk to people in a civilized manner.

Sure, it's frustrating... I can also understand everyone's frustration. My MMM also fried on the first run. I talked to a castle tech and he asked me all the stuff he needed. They're gonna replace my controller and that's all that counts for me right now. Patrick (and all the techs I've talked to/exchanged emails with) seemed very competent and willing to help so I doubt they sit on their lazy butts and ignore our issues. Anyway... I'd really like to see Patrick (and the others too of course, Bernie, Joe etc.) continue posting here!

Well, I think that Patrick should quit posting, and have someone like Joe Ford take his place in terms of posting frequency. I'd much rather have Patrick, the head engineer, working as often as he needs to as opposed to popping in here to say hi and stuff. He doesn't HAVE to register on a forum to update us; I think he's doing that because he's truly a good guy. Think about it. Instead of having to deal with the occasional irrational post (let's face it, if you see a post calling you out on something, you REALLY want to deal with it- that's just how we work sometimes), he can be better focusing on fixing things, or at least figuring out what is going on. That's my opinion though (and my MM, not MMM since I don't have one, is still chugging away on a 3s lipo and medusa 4800- so I'm not mad about anything......:lol:).

(I just woke up, so this post may not be coherent....:yipi:)

Isn't this horse dead yet?
I think everything that could be said, has been said.
I'd really like to see the CC Topic start moving in a better direction... say.. Maybe about the great email Thomas sent out updating everyone about the MMM problem and their plans, etc.
Time to move on...

http://rcrally.org/smilies/_beatdeadhorseplz.gif

it is now :whistle:

didnt get an e-mail. :neutral:

:mdr:could you copy and paste it?

TIA

:wink::wink:

Would another pizza bribery bring them back?

lol so the only information is that the bec is failing? I think we figured that one out already :mdr: nah you guys are alright, id still take a repeatedly failing mamba monster over the turnigy sentilon that was in my revo lol - useless POS I say!

We knew the bec was failing but they are saying that they have acknowledged this and that they are working on finding out why it is failing. Also that there will be a delay in the repair too.

Yeah it was tongue in cheek, im not dissing castle im a self confessed fanboy lol.

****** FIRST POST!!! ******

Hello all, this is my first post on this forum.

I'm an RC-Monster customer since a week after owning my E-Revo (2-3 months ago), and have lurked since.


Mr. Del Castillo, your posts and information has kept me coming back to this site and now registering for this forum. I'm a proud owner of a 'STILL FUNCTIONING PERFECTLY' Mamba Monster V1 and love the product. I purchased this due to the overwhelming amount of people with nice things to say about your company's service. Your direct involvement means a lot to me, and has impressed me.

I sincerely hope you continue to post in the future.

Mark Mazurek


(Next, I get to post on the "who's got a working V1?" thread. Yippie!)

Holy cow, I can't believe this topic is getting this much attention. Patrick if taking off helps get the mmm bugs worked out faster than I say yes take a break and get that beast under control!

I've noticed you started posting some more. I'm glad. Your an asset to this forum and a great help. I was bummed when you said you were going to stop.

anyway, glad to have you back. :yipi:

The people who bash CC, and Patrick by proxy, should be ashamed of themselves. They've taken for granted the fact that the top guy of this company takes time out to read our woes and revert back with his own personal replies. This is something rare. And they actually are doing something about it. When it comes to quality control and trouble shooting, there's a million variables to deal with, and when something goes wrong, it's not easy thing to investigate and mitigate, especially when you're carrying out regression testing.

Patrick and his team could have well chosen not to say anything at all save for a notice "We're sorry for your inconvenience, our diligent team is working on the issue and we will get back to you presently". But they didn't, and that shows a lot as to how committed they are towards their customers. And it might do you well to remember that it was CC that allowed many of us on a budget to finally be able to afford a quality, and reliable brushless system. Many people were expecting the same with the Monster, and felt frustrated that it was a flop, not once but twice. But at the same time, goodwill should mean something too.

So, to all the whiners and haters out here, please think twice before you post anymore unnecessary and hateful words, and put yourself in Patrick's shoes, both as a human being and a business man, who has his suppliers, dealers, staff, etc, and consider what he has done thus far in helping us out.

Wow, very well spoken passan :yes:

Speaking of which i havent seen very many other manufacturers post at all.... like Tekin or Novak, did we drive them away?

i agree, im no better than ayone elese and have vented my frustrations as well. but like passan said it is a very PERSONAL expirience using castle products. and it is this as well as their commitment to prividing theier cust. with high quality products that will keep me coming back. patience is a virtue(not one of mine) and its easy to speak on a forum vs. face to face. i have to remind myself they are in fact just toys and that in the end it will all work out.... somehow...

Sorry for the trouble Patrick. I love your products, your support and I value your information also.