I'm pissed!
 

I bought a MM5700 motor about 2 weeks ago, ran 2 8cell nimh 3300 packs, I was geared a little high so temps were 170* and this happens, I threw out the receipt by accident and now CC says that they wont warranty it!!!!!:grrrrrr::grrrrrr:

the only way that this could happen on an new motor is a manufacturing defect

http://i272.photobucket.com/albums/j...c/IMGP4151.jpg
http://i272.photobucket.com/albums/j...c/IMGP4150.jpg

you ran it at 16 cells?
or 2 different runs with the 8 cells?

i had the same problem with one of my mm motors...

luckily castle replaces them pretty cheap..

2 diffrent runs on 8 cells, I just bought a NEW still sealed 4600 for $52(rctech), it cost $45+$5 shipping to send it to castle

So then I guess the lesson learned is to keep receipts at least until the warranty period expires?

Why can't you contact the place you bought it and have them reprint your invoice?

I'm in the process of doing that, but it was at my LHS, and there not so good record keepers :(

well they should know you bought it recently and at least be able to get you a reciept with a date "close" to your purchase date. It would be a good move for them considering you chose to support them over someone on the internet. (which would have probably been cheaper for you and you'd would have a digital receipt saved on your computer)

yeah buying off the i-net has its adv. but i still like to support my lhs when i can. castle should fix it for free

That's why I always say to wrap the rotor with Kevlar to prevent just that from happening.

or just buy a better motor.

CC motors aren't that bad, I ran my 5700 to nearly 80k RPMs and the rotor is still intact. Just a fluke accident that will be replaced for free if he can find the receipt. Otherwise, IIRC, it's $40 to have the motor fixed.

no its $45 plus $5 shipping to get it there

$50 bucks toward a medusa 50mm motor...

Looks like a classic rotor failure which is rare for CC - It is worth $5 to put it in the post...

If CC won't replace it though, lincpimp was on target about the Medusa. If CC will replace the motor it's worth doing but otherwise get a new motor.

I already bought a new one, what is the medusa? were can I find some info on it? this is the first time I'v hered of that motor

http://www.rc-monster.com/proddetail...usa3650&cat=20

That's it. It'll put out a great deal more power than a 4600 but if you already bought a new motor I wouldn't worry about it.

:surprised::surprised::surprised::surprised::surpr ised::surprised:I got a mm esc and motor for that price:surprised::surprised::surprised:

Maybe you did, but that Medusa will outlast and outperform the CC cm-36 series motors. Not ripping on CC, they're a great company with great products. The Medusa is far more efficient and runs ALOT cooler.

You got a good deal. I paid ~$210 for my MM 5700 combo from Tower. It ended up being less than that because of the discount code but I bought a ton of other stuff.

how will it out last if it has "cooling holes" that dirt can get in?

I got my MM so cheap because I got a free "fried" one that I sent in.

i believe you can use the RCM neu endbell covers with a little modding ( dont qoute me).


Medusa will rip a cm36..



i wonder if castle will replace the cm36 with a castle neu 1509? :yes:

It's funny you are dropping your Jaw at a $115 Medusa.... Many of us in here run, or have, NEU 1515s at $250 a crack.
Not to get into a peein contest, but I have a Tekno NEU 1515 1.5D, just got my Tekno NEU 1515 1Y, and I have a Medusa 36-60-2000 V2. I can pretty much bank on that I won't have motor problems. It's one of those things that in many cases, you get what you pay for.

Hobbies are never cheap and if you are going to play in BL which raises the bar for "ease of use" you gotta have extras of dang near everything if you want to run, break, fix, and run. otherwise it is Break, order, wait....... fix, run.. maybe a week later.

So you sent in a fried one you got for free from somebody and CC replaced it with a new one and now you're complaining that you have to pay for the broken motor?

I have been useing a very hi tech solution to keep the dirt out of my Medusa motor all summer. I works very well & keeps the inside of the motor very clean. It's called scotch tape over the holes.

Can't the dirt still work it's way in there? I'm using an RC-M heatsink clamp (probably use some aluminum foil between the motor and transmission) and a trimmed washer on mine. I E-Mailed Medusa and they suggested covering the holes when using it offroad.

You definitely get what you paid for, Neus are certainly worth the money. I haven't gotten my Medusa running (MM had some issues with it we couldn't work out over E-Mails so I sent it back to CC) but I have looked it over thoroughly and the initial quality is impressive.

I paid to have them replace the MM, but the motor was NIB from the LHS!!!!!

and dam right I'm complaining about the motor, it has a manufacuring defect and should be replaced

I also have a neu with the RCM covers on it & it actually gets more dirt in it than the Medusa with the wide tape over the ends. I peel it off once in a while & blow it out with air & less comes out than out of the Neu. The Medusa is holding up well & has many hours on it. I think neu's are the best but for the money I have no complaints about the Medusa & it is lighter than the Nue. Where you at in Montana?

step up to a medusa 50, or a 1509

ok, ok I get it, there awsome motors, but I just don't need something with that amount of power, yet.....:whistle:

Better to have it and not need it than to need it and not have it!

The medusa's holes haven't been a problem for me (running the 50mm 4800kv motor on 3s....:party:). Brushed motors have open endbells, and vents in the cans. They hold up just fine offroad, and if anything, they have more potential to get screwed up because the windings are moving at high angular velocities, so any incoming debris can get smacked by the arm, and possibly sever a winding. Let's also not forget about the commutator and brushes...:whistle:

The open endbell isn't a big deal unless you have a habit of running through iron filings.:lol:

Of course, if it bothers you, cover up the holes like others are doing. Problem solved.

thats why you turn the puch and timing down (or up) to tone it down..

first off, I;'m a teen making $500 a month with $100 going towards a car payment, $100+ going to insurence, and $200 going to savings, I don't have much mony left for RC, other wise, I would allready have the motor on its way here.

no sob story needed.. im 16. have peiced together 3 cars. first one took me a year start to finish. and i dont have a job- all off xmas and bday money..

its not a sob story, its just an explanation to why I'm not buying a $100 motor right now, an why I'm pissed that CC isn't going to fix my motor under warrenty.

Well, think of it from their point of view. If you have no documentation to prove you bought the item and that it's still under warranty, then they can't necessarily do a whole lot for ya. It's like going to court with no evidence... kinda pointless.

Can`t you get the motor repaired for under $50?CC does do non warranty repairs

http://www.castlecreations.com/support.html

Doh!

200$ in the savings theres your rc money lol. no need to save, just kidding:na: