Technical support for HOBBYWING products
 

Hi guys, I am assigned to test n race hobbywing products mainly 1/8 electric but I am also testing 1/10 products mainly esc & motors.

Any problems you guys faced can post here if I can't answer u I will ask the engineers in china for u.

I have been working closely with hobbywing for the past 1 year plus, racing n pushing their products to the max. Racing them!

I have burnt esc ranging from hardware to software n motors. Emailed for support n answers.

So today I would like to help bashers, racers or whoever using hobbywing products so they can get help or support.

Feel free to ask questions

team drivers for hobbywing or hobbywing users can chip in your views n Answers too.

I am running a HobbyWing eZRun 80A ESC, KD36-74-1900kV Motor (with Turnigy Heatskin & Fan), and a pair of Zippy 30C 4S 2650mAh LiPo Batteries wired in parallel (4S-14.8V @ 5300mAh & 159A) in my Dad's E-Revo (stock except for Pro-Line Maxx Mulchers on Pro-Line Velocity 23mm ½" Off-Set Wheels with Dace Mfg. 23mm Hex-Adapters) geared for 38mph...

I have left most of the ESC settings on default, except setting the Timing to 0° and the Punch to 50%, but I have heard running 0° of timing is actually a bad thing...is this true? Default is 15°, but since the KD motors are known to run warm, I set the timing to 0° in order to keep it cool. I have never had any overheating issues, but would just like your input on the timing, and anything else you would like to add.

Thanks in advance...

0 timing is not a good idea I suggest u gear down. Or change the motor. Kd motor is 2pole. 4pole is better.

Esc seldom overheats unless fan spoil.

So, apparently, the KD motor is crap...I have heard this a lot lately, even though all of the reviews I have ever read (100s) about the motor were very good, with the only bad things being that it runs slightly warm and the endbell sometimes comes loose. I have never had any problems, since I run a fan & heatsink on the motor, and also used red thread-locker on the endbell.

My Dad's E-Revo runs great with the setup I mentioned above, and has never shown any signs of anything bad or something going wrong, but I did reset all of the settings to their defaults just to make sure everything remains fine, since I have heard that 0° of timing and too much punch-control can damage the motor and/or ESC.

Anyway, thank you for your help!

esc unprogrammable
 

Hi,I've emailed hobbywing several times,no reply:oh:.A nd the eshop I got it from,same outcome. My esc is set on max everything,acceleration,brakes,etc.Its undrivable in my mlst2. I've seen you can programme it from your computer,but I've not got a usb lead. Any ideas? Any help is appreciated

If u use the kd motor to race u will know y it's crap

Have u tried using the program card? It does not need a USB port

The KD36-74-1900kV (XL) Motor I have is in my Dad's E-Revo powered by an eZRun 80A ESC and a pair of Zippy Flightmax 30C 4S 2650mAh LiPo Batteries wired in parallel for a total of 4S-14.8V @ 5300mAh & 159A. The motor has a Turnigy Heatsink & Fan installed on it as well.

I have the truck geared for 38mph, which my Dad thinks is perfect for him, and there has never been a single problem with the truck or electronics. He drives hard and fast just like me, and we commonly run 5 or 6 charges through the trucks without many breaks.

The truck runs and performs great, so the KD motors can't be that bad. I also run the same setup in a 1/8 buggy, except the motor is a KD36-74-2800kV (XL), and it has performed flawlessly as well.

Definitely buy the program card, it makes programming super easy, easier than using your computer!

http://www.hobbycity.com/hobbyking/store/uh_viewItem.asp?idProduct=8996
http://www.hobbycity.com/hobbyking/s...g/LCD-PROG.jpg

You can buy the cheaper programming card, but it just isn't very good, and the one above is awesome! I have both of them, so I can make the personal comparison.

The KD motors are less crap in lighter weight vehicles, with reasonable gearing, they really dont like heavier stuff or higher voltage- ~40mph and 4s is about perfect, ~40mph and 5s kills the 9XL ( and 13lbs on top ... ).

Trust me I hv used feigao n even 4poles neumotors, medusa, castle n tekin

2 pole motors are a big diff compared to 4 poles. Price is a huge diff. If kd really works. All the big brands would hv died.

Mayb u hv luck with it but a good motor need a good bearing n magnets.

What I meant by racing, is during racing we push the car n motor to the max n that's the time u can tell what's good n wats not.

But since hobbywing came out with their 4pole motors it cheap n good!

yes I hv both of the programming card. The one above is better.

Look man, I am also running CC/Neu, Tekin, Fiego, and other motors in other various vehicles, so I know the difference between 2-pole and 4-pole motors, I am just saying that the KD motors, used properly and in the right applications, are just fine...I don't know why you are getting so defensive just because I have had good luck with, and like KD motors. They are good motors, so deal with it.

And trust me, when my Dad and I bash, there are times that the bashing session is identical to race conditions, and we have even raced under *real* race conditions on *real* race tracks.

I like KD motors, you obviously don't, and that's just fine...we are all allowed to have our own opinions, but don't bash me, my Dad, or our driving styles in an effort to show that you dislike KD motors. I know you didn't directly bash us, but you did do it indirectly, and that's not cool...just say you don't like KD motors and leave it at that, don't insinuate that I don't know anything, or what a real/good motor is like or that I don't know the difference between 2-pole, 4-pole, or higher-pole motors, or anything else for that matter. I have been in this hobby for almost 28 years, so I am very experienced.

Anyway, I am sorry to rant, but it just sounds like you are bashing me for no reason, and/or reasons that aren't true. I like KD motors, you don't, let's just leave it at that.

Err bro I started this thread to help ppl not bash ppl up. I m sorry if u felt offenced but that's not wat I meant.

N I din say I dun like kd motor. Cool man.

esc won't programme
 

Hi,My programme box won't work.I've tried rigging it up with a battery pack as well as the esc wire,(It didn't work before I did this) :oh:.I've emailed them several times,they won't reply! I'm gonna have to get the better buisness bureau involved.:gasp: Could you give me an email address they'll respond to? Thanks in advance,

KD= Kershaw design?
 

Hi.I had the kershaws revolver in my summit.It thermalled the esc,burst batteries,then when I went to single motor with reccomended pinion,it CAUGHT FIRE!!!!.Won't be buying from them again!!!

Bro email hobbywing zj@hobbywing.com

if he doesn't response let me know I will email him. Most prob your esc has gone crazy.

Please try to keep this thread clean... I took this thread as a team driver trying to provide support for his teams products...

Its a bit obvious that he's going to be supporting his teams products... So with that in mind I'd just be grateful and hope he can help get anyone fixed up with any issues they have...

All the best...

Thx mod.

I got a reply!
 

Hi guys,I got a reply from hobbywing:surprised:. I had to mention trading standards:rofl:. Thanks for the email address:yes:. I don't understand whats happened to the prog card,It's kept in the foam box, If I can get a programme card it should work? I'm a newby to electrics,so don't understand it yet.I'm colourblind so didn't learn anything about electronics,or colours:oops:. Any help is really appreciated!

you can try getting a program card before sending it over. its ok i m here to help.

n yes the cheap card do spoil.

can u tell me more about your setting?

Thanks for the info!
 

Hi, My esc's ste on max every thing,brakes,acceleration,everything! It's wrecked several diffs, and bodies. I need just to turn it down a bit(never thought I'd say that):oh:. As ever any info is appreciated

Did u reset the esc n try again? Did u manage to get another card to try?

Hobbywing 150A esc and Neu-Castle 2200 motor.
 

Hello.

I have this combo and woundering how to wire them together. On the Esc it says A,B and C and on the motor there is one red,black and White wire. Where do they go..


Dill

It's a sensorless motor so any wire is fine, it won't burn up the motor. If it run reverse just swap 1 wire again.

The only time u need to follow ABC on esc n motor is on sensored motors.

Ok.Thanx...

how is the 1/8 combo?
 

I am looking at the Hobbywing 1/8 combo with the XeRun 4274SL motor and 150A ESC for my next brushless buggy build. I just like to try new stuff sometimes and i especially want to have a sensored seutp in my next build. Its going to be a Mugen MBX6 with Tekno conversion on 5s. So my options are the Tekin system or this Hobbywing combo. Has anyone tried this new combo from HW yet? How is it? How does it compare to the Tekin RX8 combos?

http://www.hobbywing.com/english/Art...?ArticleID=459

Hobbywing combo is with a sensorless motor. It's with a sensored esc for usage for future sensored motor from hw. You can use with tekin sensored motors too.

I have never tried a tekin esc before but compared to a castle mmmv3 I prefer hobbywing as it can be program outdoors & the support is good, price is good I can keep spare esc.

Castle can be program outdoor but need to buy.

The 4274 is 2000kv truggy motor plenty of torque n runs cool. 42 diameter 74mm in length.

The 4168 is 2250kv great for buggy. 41 diameter, 68mm length less torque but plenty of speed & run cool also.

Hw has all the function of a expensive esc & motor is 90% effIciency.

No clogging, smooth & great for it price.

I use it for all my races. Winning most of them.

Any other questions let me know:)

right on. thanks for the input. i thought the motor was sensored. do you know when they plan to release sensored motor for 1/8?

I m testing them now:)

hobbywing 5200kv link?
 

Hi guys.I saw someone put up a link on how to set the esc without a programming card.Any ideas where,or can you provide the link? It's gonna cost me $30 in postage for the new card to get to the UK. The whole lot was only £38! thanks in advance:intello:

Hi just purchased a XeRun 4274SL with 2 in 1 professional program box. Ive been trying to change a few settings but I cant get them to save to the ESC. Also tried to change settings using the USB port but still no luck. Any ideas?

can u tell me how u save the settings? u must press ok( the 4th button on the LCD card.

did u plug the esc plug into the LCD Card & PC? u can save the setting by pc too.

if all dosnt work try updating the software of the LCD & esc first.

thanks for your help superek4. Ive updated to the 1.62 software and all seems to be working now. ?? When you press the ok button to save the setting, should the * move to the new setting or does it move to the default setting.

It will move to the new setting:)

Well in that case I cant get it to move to the new setting. 1 thing Ive noticed when connected to the USB port and the ESC, the program box stays on connecting to PC. USB link says its made the change but to me it looks like its only changing it to the program box not the ESC.

U can save it via pc too.

Yep Ive tried changing it via the PC software connected to the USB port and the ESC. Ive tried changing it by using the Hobbywing professional program box connected to the ESC and I just tried it with a Hobbywing program box(old analogue style) connected to the ESC. No matter what I do I cant get it to * the setting Im after. Trying to set the battery to S4 instead of auto detect and have been pressing the ok button each time.

Via pc can save or default hv u tried? No need to press ok with LCD program card.