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Sky and Technology help please.
3 weeks ago I received my Monster pro 125b from Horizon hobby. 2 weeks ago it fried 90 seconds into it's 7th run. On the previous 6 runs it never went over 125 degrees F.
I called the phone number for support which gives an error and says the number has been changed. I called the new number and a guy answers "hello" When i asked it this was Sky and Technology he laughs and says "We no longer do work for them" and gives me a 3rd number to call. This third number goes direct to voice mail. I have left 2 voice mails and sent 2 unanswered e-mails to info@sky-technology.net The ESC was never used out of spec, having only 5s lipo run to it and geared fairly mildly in my e-revo. Does anyone have a contact at Sky and Technology that they could refer me too? I hate having a $275 3 week old paper weight. |
Seems to be a constant problem lately. All I can say is, good luck. I hope you get it worked out. I don't think anyone has a solid answer right now as to service for Quark in the US. I know we'll have to send them to HK for service, but heck if I know where, and I'm not sure anyone else does either at this point in time.
J. |
Well crap. It seems I am SOL. go go $275 paper weight. Time to file a BBB claim against S&T. I really hate going this route.
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Try horizon - this is pretty poor
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I did, they referred me to S&T. Same phone numbers and e-mail I already have that do not get answered.
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buzz horizon back and let them know that you get no response from S&T, except that they no longer support Quark.
J. |
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