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-   -   Hats of to Horizon (https://www.rc-monster.com/forum/showthread.php?t=15560)

Arct1k 09.30.2008 09:03 PM

Hats of to Horizon
 
I was getting lots of glitching with one of my SR3000's. I was somewhat heavy fisted removing it from the car and snapped the attenna.

Bummer I thought - Screwed that up good and proper. Anyway flipped an email to Horizon and they said for me to ship it back for them to have a look at.

Anyway two weeks later I get my RX back FEDEX shipped with a note saying antenna replaced and all tested - No charge!

Nice one!

lincpimp 09.30.2008 09:08 PM

Quote:

Originally Posted by Arct1k (Post 217777)
I was getting lots of glitching with one of my SR3000's. I was somewhat heavy fisted removing it from the car and snapped the attenna.

Bummer I thought - Screwed that up good and proper. Anyway flipped an email to Horizon and they said for me to ship it back for them to have a look at.

Anyway two weeks later I get my RX back FEDEX shipped with a note saying antenna replaced and all tested - No charge!

Nice one!

Horizon are a great company. They have replaced a few defective components for me and my friends, always with no questions asked!

magman 09.30.2008 09:08 PM

Nice....I have removed components from many vehicles w/a heavy hand as well. Unfortunately, my temper got the best of me so...no warrante for me.


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