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-   -   FAO Mike (https://www.rc-monster.com/forum/showthread.php?t=24413)

Ferret 11.09.2009 11:12 AM

FAO Mike
 
Hi Mike.
On my recent order in the package was a Sidewinder micro 4200KV motor combo instead of the Sidewinder 1/10 I've ordered.
I sent an email about it and got a reply from A.Marie saying to send it back for replacement, but when I requested so additional details I did not receive a reply. I tried again and still didn't get a reply. Can you please make sure someone replays to to my mail?

Thanks,
Avner.

Arct1k 11.09.2009 01:35 PM

What additional details do you need? Can supply mikes address if you need it.

Ferret 11.09.2009 02:00 PM

Actually I need confirmation that they send the correct ESC to me the right way before I send the one I have to them.

Arct1k 11.09.2009 05:43 PM

Not sure what you mean but normal process is you have to send the item back and once recieved they'll send the replacement item out.

I'm sure it was a genuine error - mike has someone who helps with shipping etc and they probably grabbed the wrong one.

Ferret 11.09.2009 06:18 PM

I'm sure it was a genuine error too, I just haven't been able to get in touch with anyone since Thursday to get it resolved.


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