Ripped wires off MMM
 

Alright so i was running my 8ight-b today and I made a little jump hit it a few times, Well I landed upside down once and the case and the MMM came apart and ripped the RX wires off the board. Not only did it come off but it broke off the little solder tabs off the board, Now I can't even solder the wires back on. So would this be covered under warranty?

You can wait for Castle's official word, but I would say no. A warranty is intended to cover defects in components or workmanship. Landing upside down hard enough to break the PCB is not a defect, it's probably considered abuse. But you can pay the $70 flat repair fee and they will repair/replace it no matter what you do to it. Not free, but cheaper than a new ESC.

thanks for the reply Brian, I see where your coming from but the bottom off the case was secured very well and was still there after the case opened and let loose. I mean our trucks are upside down alot and the case should be able to stay closed for that, hopefully castle will warranty it.

two sided tape or velcro on the bottom isn't enough to hold an mmm down. ziptie that sob or get the traxxas hold down for it. these r/c's are going atleast 30mph and 30-0 in 0.0 seconds is extreme force. An expensive lesson but castle shouldn't have to pay it, they already knew that.

Alright, Please read a bit more carefully this time, The bottom half of the case was still stuck to the battery try and gave me a hell of a hard time to come off, I used double sided servo tape. It wasn't a bad way to hold a MMM down that caused this but rather the case opening under force, In my manual it said nothing about having to strap the top of the case down so it doesn't separate from the bottom. Also none of the pictures on castles website showed the ESC being held down by nothing more than double sided tape. I understand the forces these go through but I would think the case should at least be able to handle them.

Oh I read it all. Completely understood the bottom of the case stayed behind. How many times had you had it open?

Now you know this isn't a sufficient way to hold them down. If this was my situation I would consider it my fault.

Maybe castle will disagree and warranty it. If you tell them the same story you wrote here, I doubt it.

Not starting a flame war, IMO you should have fastened it better. I'm sure you will next time. The traxxas hold downs are the shit and have a place for the switch.

Yea I see what your saying, I opened it probably 2-3 times I would say. Im not trying to start a flame war with you either here ( I think we have been through that enough.)

These 1:8 ESCs really can't be mounted only by double sided tape. They weigh a lot plus the wires. You have to use some sort of mounting that holds the ESC in place from above. I use rubber bands pulled over the ESC. Or the Traxxas mounting brace seems nice for MMM.

I understand what you are saying,But I don't think the case should have gave out like that.

well, it would have held if you hadn't opened it, once you do those little clips wear out pretty quick. Shitty deal, but castle is cool. Call them up and see what they say phone: (913) 390-6939 • fax: (913) 390-6164 • e-mail: info@castlecreations.com

Yea, I wouldn't have had to opened it if my On/Off switch didn't fail...oh well ( Man I have an answer for everything don't I :lol:) Yea castle is real cool and a great company, I can't count the amount of products I have with them. I already have E-mailed:na:. Thanks though

actually I beleive that if they can replace the wires they have a seperate fee for that that is much cheaper, $15 iirc

Yea the only problem with that is that the little solder tabs where ripped off the bored with the wires attached, Otherwise I would have just soldered it on myself.

Besides castle said they will warranty it as long as I show proof I purchased it within a year, Which I have. Thanks again castle your the best!

Yeah, our tech support guys rock. :party:

yep, aint that the truth!:rules:
G-force can be a pain in @$$