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-   -   tech support (https://www.rc-monster.com/forum/showthread.php?t=27608)

pain 07.22.2010 08:06 AM

tech support
 
After a few rides with the TEKIN System (RX8+2000KV) the ESC died
I want to send my RX8 for rapier and TEKIN need the RA number,so far so good.
I sent 4 mails to receive a RA number but the only response is: "Due to the influx of e-mails received, please give us 2-3 days to respond."
its a 7 days after and nothing.
did someone know the way to get RA number ?

I miss my old Durable mamba without the bullshit support.:oops:

nuz69 07.23.2010 04:35 AM

Tekin support is great too, just be patient and give them a little more time...

DwightSchrute 07.23.2010 09:08 AM

Quote:

Originally Posted by pain (Post 374034)
After a few rides with the TEKIN System (RX8+2000KV) the ESC died
I want to send my RX8 for rapier and TEKIN need the RA number,so far so good.
I sent 4 mails to receive a RA number but the only response is: "Due to the influx of e-mails received, please give us 2-3 days to respond."
its a 7 days after and nothing.
did someone know the way to get RA number ?

I miss my old Durable mamba without the bullshit support.:oops:

you can call their tech support to get an RA #. (208) 634-5559

TekinTeamMgr 08.11.2010 10:52 PM

You'd be surprised how many emails we don't get. Some get lost all together, others might not get out on our end. We were experiencing an email server issue the other day.

If you don't get a response within 48 hours please call the office: 208-634-5559


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