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-   -   MMM new shipment batch? (https://www.rc-monster.com/forum/showthread.php?t=27899)

agarabaghi 08.23.2010 11:37 PM

MMM new shipment batch?
 
Anyone have an idea when they will be shipping out the esc for replacements?

I was told within 2 weeks, 14 days ago today... instead of emailing castle again figured i would ask here ;)

Thanks!

bryan 08.24.2010 11:31 AM

:whistle:

Bondonutz 08.24.2010 12:19 PM

I was contacted via email last Friday and was told it could be up to 4 weeks befor I see mine ? I'm not to terribley worried tho, I have plenty of spares :oops:

agarabaghi 08.24.2010 02:18 PM

ha thats a bummer.

DwightSchrute 08.25.2010 09:57 AM

yup...i have 2 over there right now. one has been there going on 4 weeks and the other one 2-3 weeks. i'm kinda glad i still have some nitros to roll. this wait time sucks. :yes: :whistle:

agarabaghi 08.25.2010 11:58 AM

One shipped today!

DwightSchrute 08.25.2010 12:03 PM

chalk another one up to Castle...MINE'S BEEN THERE SINCE JULY!!!!

boy....what great customer service. i just tried calling them and the phone just rings and rings...dialed again to see if i had the right number...just more ringing.

AGHHHHHHHH!!

agarabaghi 08.25.2010 12:06 PM

dunno what you are talking about... had to wait a bit, but they shipped it.

DwightSchrute 08.25.2010 12:10 PM

i just meant that you didn't seem to have the same wait time i did for my repair. my esc has been there since july 23. your's shipped..i haven't heard anything from Castle at all. it's really frustrating.

agarabaghi 08.25.2010 12:40 PM

well mine had been there way before july 23rd, so im sure they will get to you.

DwightSchrute 08.25.2010 12:44 PM

Quote:

Originally Posted by agarabaghi (Post 378027)
well mine had been there way before july 23rd, so im sure they will get to you.

Ohhhh.......SHIT, dude. my bad. i thought you had sent it in just a couple of weeks ago.

i was writing a pretty harsh complaint to Castle based on that
mis-understanding. Thanks for cleraring that up. Now I feel like an
A-hole. :lol:

agarabaghi 08.25.2010 12:50 PM

Ya 2 weeks ago was when the 4 weeks was up ... So it's been with them for about 6 weeks heh

DwightSchrute 08.25.2010 12:58 PM

wow...i sure feel like an ass now. I called Castle before your post about you having to wait 6 weeks and the tech told me that it would be atleast a couple of more weeks for me. when i said to him that there was a member here at RC-Monster that got his back after a couple of weeks, he said that was "inaccurate" and that they had a pretty big backlog.

i didn't believe him based on what you wrote so i started to write a big complaint letter to send due to my frustration. i'm glad i saw your post and deleted the complaint.
i'm a giant douschebag :lol:

Arct1k 08.25.2010 01:01 PM

Shame on you ;) you should know better :) LOL

DwightSchrute 08.25.2010 01:04 PM

Quote:

Originally Posted by Arct1k (Post 378034)
Shame on you ;) you should know better :) LOL

well said. :yes:


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