[wallot]

2 weeks overseas is a normal time, dont forget it can spend quite a long time at customs if it's not EMS and i doubt that MGM would use very expensive EMS (right now overseas $50+)
why dont you just drop them an email. I get responses even over weekend. Its even better than calling them as phones are handled by some ladies and sometimes they seem to be quite confused, but emails are answered directly by G. Dvorsky.