[RC-Monster Mike]

I have seen the guy - short, dark haired fellow with striking good looks and he is usually working on something(or several things). Rather friendly little monster! :)

I am working on getting some help around here, but it isn't as easy as hiring some monkey, unfortunately. I get 50-100 emails a day at peak times, so I am faced with the difficult choice of either commiting all my time to email, or making parts to satisfy the orders that come through daily. I usually take a few hours during the morning for email, and commit the afternoon and nights to parts - I do get behind on emails for sure - and I hate this fact probably more so than the folks waiting for email replies. I will get to the mail, though(unless it is caught in a filter).
I never intentionally ignore an email - even a silly question, but it does eat a lot of time. Sometimes a 2nd email helps "kick me in the butt", as the inbox is pretty big these days.

I also try to continually develop new parts, and I have several large projects that I am slowly making progress on (new products for the hobby that will continue to keep the RC-Monster faithful at the forefront of the electric takeover). I do get help from a few folks - Rene(Serum) is a huge asset - too bad he lives a VERY LONG Drive and a VERY LONG swim away - Rene - you are the man.
There are others as well - not all members here on the forums, though. I am working towards a larger facility that will allow on site employees - simply not an option at this point(anyone who has been in the "Monster's Lair' knows this fact). It will happen, and systems are being worked out to allow better communication, faster part production and continued innovation - just takes some time.

:)

The Monster