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BrianG · 06.24.2008, 10:38 AM

I do have to agree about Patrick being on here responding to the various posts/threads.

However, the comment about us "rushing the product" is not totally correct IMO. First, the MMM issue probably would have made it to us no matter how long they waited - you can only get so much testing done and in so many different setups. Second, the webpage did say "coming soon" for a very long time. Probably would have been better to estimate conservatively.

That aside, I too think Castle is doing a great job in supporting their products and taking care of their customers.

	(#5)
BrianG RC-Monster Admin Offline Posts: 14,609 Join Date: Nov 2005 Location: Des Moines, IA	06.24.2008, 10:38 AM I do have to agree about Patrick being on here responding to the various posts/threads. However, the comment about us "rushing the product" is not totally correct IMO. First, the MMM issue probably would have made it to us no matter how long they waited - you can only get so much testing done and in so many different setups. Second, the webpage did say "coming soon" for a very long time. Probably would have been better to estimate conservatively. That aside, I too think Castle is doing a great job in supporting their products and taking care of their customers.