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suicideneil
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Posts: 7,494
Join Date: Feb 2007
Location: Devon, England
09.16.2008, 06:06 PM

In my experience, the customer is wrong 99% of the time- I work in retail, nuff said.
Its unfortunate that some people are having issues, but thats life, just got to deal with it. if we all went around complaining everytime we bought something that didnt live up to our expectations, or wasnt quite right, the world be be an even sorrier place than it is now. I've worked places that will do anything to avoid reimbersing a customer for a faulty product, or will give them the run around rather than be honest and deal with issues; I've also shopped at places like this too. The fact castle are trying really hard to get this thing fixed and working reliably shows they care enough about the customer to give them some credit and keep them informed, not just deny theres a problem *cough* traxxas *cough*. Just keep those people who need to be informed when you learn something new or need some imput, and dont pay any attention to the whiners who arent happy that they keep getting dud escs/ keep killing their escs.
   
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