[MTBikerTim]

Originally Posted by Thomas

Dear Johnny No Name,
The purpose of this letter is to keep you informed about what is happening with your failed Mamba Monster Max ESC, and what we are doing to remedy the situation.

Our engineers are working on the problem and are close to resolving it.*Most of the problems we have been seeing relate to the Monster Max’s onboard switching regulator, which has been failing randomly. As soon as we have a permanent fix to the BEC problem, it will be applied to all future Monster Max ESCs. When we are confident the problem has been resolved, we will be sending you a fully functioning unit. We will keep you updated on the situation as more information becomes available.

We apologize for any and all inconvenience or frustration this downtime may be causing you, but rest assured we are taking care of the problem.
If you have any questions or concerns Johnny No Name, please don’t hesitate to contact our Technical Support staff. They can be reached at (913) 390-6939, Ext. 1 or by e-mailing support@castlecreations.com “The Castle Crew”