shoot an email to
charlie@teamnovak.com
He handles most of the customer service issues. Been good to me. You will only have to pay to ship it to them, not back to you.
Oh, and there is a warranty claim form on their website, which you print out, fill it out, and put it in with the package.
Losi 8T 1.0, Savage Flux - XL style, LST XXL, Muggy, 3.3 E-Revo Conversion and sitting outside 425hp, 831 Tq Dodge Ram Turbo Diesel. It SMOKES