[Klausen]

I live in Denmark (right next to Sweden), and I had an issue with my HVmaxx. I wanted to upgrade to the sintered rotor, but couldn´t get the old one out.

I emailed Charlie, and send it over the Atlantic. 2 weeks later I recieved a brand new HV6,5. (I only payed the shipping costs to Novak, and recieved it for free with UPS).

That´s great customer service.