[pasan]

The people who bash CC, and Patrick by proxy, should be ashamed of themselves. They've taken for granted the fact that the top guy of this company takes time out to read our woes and revert back with his own personal replies. This is something rare. And they actually are doing something about it. When it comes to quality control and trouble shooting, there's a million variables to deal with, and when something goes wrong, it's not easy thing to investigate and mitigate, especially when you're carrying out regression testing.

Patrick and his team could have well chosen not to say anything at all save for a notice "We're sorry for your inconvenience, our diligent team is working on the issue and we will get back to you presently". But they didn't, and that shows a lot as to how committed they are towards their customers. And it might do you well to remember that it was CC that allowed many of us on a budget to finally be able to afford a quality, and reliable brushless system. Many people were expecting the same with the Monster, and felt frustrated that it was a flop, not once but twice. But at the same time, goodwill should mean something too.

So, to all the whiners and haters out here, please think twice before you post anymore unnecessary and hateful words, and put yourself in Patrick's shoes, both as a human being and a business man, who has his suppliers, dealers, staff, etc, and consider what he has done thus far in helping us out.