[JThiessen]

This is very similar to auto makers and recommendations on fuel. They will not tell you which brands are good/bad, but in some cases you are informed on what octane level to use (minimum 89 or 92). And we all know that at some point in time, you have put 87 in that tank....."nobody will ever know"....! Castle as a company, has to reserve the right to evaluate a situation to the best of their ability, and determine a failure root cause. Yes, 90% of the time its the idiot on the other end of the credit card. I've been that idiot, and likely will be again. And while I may be frustrated with a seemingly low amount of information available to me, I will be able to understand the warranty limitations.

Finnster - I too feel for the average shmo buying a Flux or ERBL from a hobby shop. The knowledge base in hobby shops is typically so low, I can only imagine what type of battery systems a sticker shocked soccer mom is going to buy for her spoiled yup-yup son, let alone what Venom chrger are they going to end up with for that pair of Trackpowers (assuming they pop for some of the better, more common packs LHS carry). I'd be a little concerned if I were CC, HPI, or Traxxas.

BTW, This has actually been a very informative thread for me to read, despite the obvious frustrations some are having.