RC-Monster Forums - View Single Post - 150amps hobbywing esc in fire in my house!!!

jsr · 04.11.2009, 02:15 AM

If HW wants to be a viable competitor to CC, who has the largest market share, they will need to provide adequate customer service and support. They don't necessarily need to be on par with CC, but at least respond and provide support (replacements, repairs, etc.) within a decent time frame (which for overseas products tends to be 1-2 months).

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jsr RC-Monster Carbon Fiber Offline Posts: 212 Join Date: Feb 2009	04.11.2009, 02:15 AM If HW wants to be a viable competitor to CC, who has the largest market share, they will need to provide adequate customer service and support. They don't necessarily need to be on par with CC, but at least respond and provide support (replacements, repairs, etc.) within a decent time frame (which for overseas products tends to be 1-2 months).