Oh, trust me I have called and emailed them. I do get an answer, every time, same thing. "Please allow at least another 2 weeks".
I know others get great service, in fact it sounds like almost everyone, hehe.
Like I said this is my opinion and Brian says we are all entitled.
This thread is for your rating of Castle service. I think it is an appropiate place to let people know how their service is.
If Iam out of place, then please have a moderator delete my posts.