Quote:
Originally Posted by t-maxxracer32
so its not the problem with my settings or the fact that i need to up the cells voltage... if it is a bad cell id have to get it replaced... sent an email to hobbycity and they said send it in and theyll inspect it then replace it......
then went onto usps and calculated shipping. its gonna be like 14 bucks for shipping.
a brand new pack is only 25.
i guess i should just ship it back to them and if they dont warranty it then its not a huge deal.
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well, hobbycity seems to be good to customers when they contact them. I would imagine if you ask they will probably give you free shipping on your next order, or maybe even send you 2 packs for the trouble. Let them know this as an added expense due to their product, and be very clear and specific about the failure so they don't just throw a voltmeter on to test it.
I'm willing to bet half the people with returns just don't bother, and that they won't even test it, but once they recieve yours they will ship a new one out. They probably have millions
