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Originally Posted by E-Revonut
I was using a mmpro as arct1k assumed. I bought a ballistic 13.5 to try now, Novaks last chance with me. I will prolly trade in my burnt 13.5 for a 17.5 for the winter indoor season.
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The burnt stator issue is not exclusive to Novak BL motors used with the dynamic timing escs; you can burn up any mfg's motor.
No company, AFAIK, covers burnt stators or demagged rotors under warranty. Damage to electronics, due to racing, is not covered by any company's warranty. Warranties cover only defects in materials (or workmanship) over which the factory has control. We operate all of our electronics before packaging to assure that they are operational.
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Some Factory Warranty Comments
Our warranty is the same as all other r/c manufacturers. All companies offer free warranty replacement for damage caused by issues over which the factory has control. Damage caused by improper installation, misuse or abuse is not covered by any company's warranty.
ESC damage caused by connecting the controller to other defective components---bad batteries, over-heated motors/demagnetized rotors, bad servos, improperly installed connectors, etc, is also not covered by warranty.
Warranties are not about "time"---4 months, 6 months, 12 months; they are about what caused the damage.
Customers believe that warranties are about time; but they are really about what caused the damage---all that factory's cover is defects in materials or workmanship.
MFGs' cover only damage caused by components, or processes over which they (the MFGs) have control. When customers damage products, then the items are not replaced free of charge.
The "time" refers to the period during which an item will be evaluated for warranty service. Items outside those "times" are not considered for warranty replacement. Most items fail (if they are defective) in the first few minutes or hours of use. We power up and run all of our electronics, so we know they are operational when they leave our factory.
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