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NovakTwo
Senior Strategist
 
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Posts: 383
Join Date: May 2007
05.20.2010, 02:20 PM

Quote:
Originally Posted by phatmonk View Post
Is this a real problem?I bought my 1st Novak Brushless combo,a Havoc Pro with a 4.5 HV motor.Will the ESC need a software update?Just dont want any problems to arise.Its going into a SC truck.
Because I am not part of Novak's technical support group, I suggest you email tech@teamnovak.com with your question, Our regular CS/Tech Support hours can be located here. Before emailing, take a moment to review the instructions (trouble-shooting guide) originally included with your Novak Item:

Novak Instruction Downloads

Trouble-shooting TeamNovak's One Touch™ Speed Controls

Quote:
Please make your initial email as detailed as possible. Include:

~ speed control (brand/model)
~ motor (brand/wind)
~ number/type of cells
~ battery, brand (c rating/capacity
~ rotor (old/new)
~ connectors used
~ servo (brand/model)
~ radio system (receiver/transmitter)
~ vehicle & gearing
~ warranty claim?
~ lipo cut-off, on/off
~ any external modules (BEC/brand, Glitch Buster)
~ other important info: water damage, corrosive chemical sprays, excess heat, etc
The more information you provide in your first email, the more quickly tech support can offer you assistance.


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