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NovakTwo
Senior Strategist
 
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Posts: 383
Join Date: May 2007
03.27.2011, 01:11 PM

Every replacement or RMF items has a new warranty starting from the date of purchase; warranty covers defects in materials and workmanship (item over which the factory has control). Any damage caused by use, installation, etc. is not covered, but then item is replaced for a low, fixed price.

Quote:
Originally Posted by mjosparky View Post
A couple of years ago I went with their HV Pro 6.5 system. In about 18 months I went through 2 motors, 2 ESC’s and a hand full of CAP’s. I made copies of receipts and order forms, wrote long letters and received nothing. I think I finally got a letter that stated that the warranty started on date of purchase. So all the replacements I bought after the first failure seemed to fall under that date. I got tired of writing back and forth and went with another manufacture.


Novak Electronics, Inc.
   
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