RC-Monster Forums - View Single Post - My xl-2 caught fire

fastbaja5b · 03.09.2012, 01:40 AM

True but the focus now seems to be too much on acquiring new customers as opposed to keeping existing ones happy. Don't get me wrong, pairing up with Axial (Wraith ESC), Traxxas and HPI to make some kick ass high end rc's is great for sales (and the bottom line) but is it worth hundreds of people waiting ages for warranty in the long term?

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fastbaja5b RC-Monster Aluminum Offline Posts: 704 Join Date: May 2008	03.09.2012, 01:40 AM True but the focus now seems to be too much on acquiring new customers as opposed to keeping existing ones happy. Don't get me wrong, pairing up with Axial (Wraith ESC), Traxxas and HPI to make some kick ass high end rc's is great for sales (and the bottom line) but is it worth hundreds of people waiting ages for warranty in the long term? Say Less, Do More.