[neweuser]

I'm sure Austin would offer if the suggestion was handed to him. He let me trade my batts with no issues at all. But, I asked him if it was something he could do and he said yes. To me, that is customer service. Not every order you place with someone is going to be perfect. That is just the name of the game. It's how you deal with a resolution that makes the difference. And trust me, I have learned the hard way.