Hv recall - Page 2 - RC-Monster Forums

Pdelcast · 08.24.2011, 05:49 PM

Quote:

Originally Posted by padrino

I expect it will take at least a couple of weeks to turn them around if not longer. Are there any on the open market yet so those of us that don't want the downtime can buy another? I have seen many threads confusing rev.2 and rev.3 with XL 2, it may be worth sending out a follow-up clarification since many are fighting battles on what the real answer is regarding affected controllers.

Won't take a couple of weeks -- more like 1-2 days. The fix is really quick and easy -- it's a board swap.

Thanx!

Patrick

padrino · 08.25.2011, 12:17 AM

Quote:

Originally Posted by Pdelcast

Won't take a couple of weeks -- more like 1-2 days. The fix is really quick and easy -- it's a board swap.

Thanx!

Patrick

Thanks for the note Patrick, I was saying that because all of my repairs in the past have taken 4+ weeks but if this is different then I feel better about sending the XL in without a backup ESC..... but if I can buy an XL 2 on the market somewhere I will :)

08.29.2011, 10:22 AM

Quote:

Originally Posted by Pdelcast

Sorry guys --

We decided to recall ALL the affected controllers -- just to be safe. PLEASE return your Mamba XL for update.

We will be swapping the control board for a new design with new driver chips.

Thank you!

Patrick

Hi Patrick, is this means that also Mamba XL v.1 will be repaired/replaced ?

I bought mine on January 2011.

Regards, Andrea.

Pdelcast · 08.29.2011, 12:41 PM

Quote:

Originally Posted by andreazinno

Hi Patrick, is this means that also Mamba XL v.1 will be repaired/replaced ?

I bought mine on January 2011.

Regards, Andrea.

Yes, of course. ALL means ALL.

08.29.2011, 07:39 PM

Alas, my MXL V1 looks like this :)

So expect a new MXL on sale, as far as I understand it v3

NickRummy · 08.30.2011, 11:39 AM

My MXL was signed for on the 25th but no word from Castle on it showing up or being worked on. **patiently waiting**

crazyjr · 08.30.2011, 05:39 PM

Quote:

Originally Posted by BIG-block

Oh man, this sucks big time. I just bought a MMM XL and it is on it's way. I already have to send it back before I even use it. Not cool but at least Castle is willing to take care of the problem free of charge although I will have to pay to ship the controller back. Grrrr....

Is there any info on the exact part that causing this recall and are all the MMM XL controllers affected?

I understand what you are saying, to some extent. but Castle is doing something , only done by one other company, Traxxas. The origional evx-1 E-Maxx esc was recalled, due to smoking when getting wet IIRC. No one complained, traxxas just did it for safety, So is Castle. I agree it's a drag to send back and wait, but you are getting a better product by one of the best electronics companies in the U.S.

padrino · 08.30.2011, 06:37 PM

Quote:

Originally Posted by crazyjr

I understand what you are saying, to some extent. but Castle is doing something , only done by one other company, Traxxas. The origional evx-1 E-Maxx esc was recalled, due to smoking when getting wet IIRC. No one complained, traxxas just did it for safety, So is Castle. I agree it's a drag to send back and wait, but you are getting a better product by one of the best electronics companies in the U.S.

Castle is definitely due credit for what they are doing but it's not aswonderful as you make it all seem, in the end they always try and due the right thing but there are many people complaining and many smoked ESCs, and the safety issue = liability problems so there is a real reason to step up before the usual lawsuit motivates a recall.

crazyjr · 08.30.2011, 10:31 PM

I don't see the liability issue, All the people injured by skateboards Don't sue the company. I see this as a way for castle to save people money and gain customers, Do you see Hobbyking trying to fix their esc's? How Many times did Schultze say loose connectors were due to user incompitance

outlaw · 08.31.2011, 07:19 AM

Quote:

Originally Posted by crazyjr

I don't see the liability issue, All the people injured by skateboards Don't sue the company. I see this as a way for castle to save people money and gain customers, Do you see Hobbyking trying to fix their esc's? How Many times did Schultze say loose connectors were due to user incompitance

1+

Schulze really sucks