Having very bad luck with CC service...

[BL_RV0]

I sent my MM in 7/8/08, got the confirmation postcard ages ago, got a reply to an email 8/22/08 saying this:
Ian,

We have received your Mamba Max and we were unable to repair it, so it had to be scrapped. At this time we are currently out of stock on the Mamba Max, so there will be a slight delay. As soon as we get a new batch of produced, we will be sending you a brand new replacement. It appears it will be 1 1/2 to 2 weeks before the next batch is completed. I apologize for the delay and the lack of communication, but we will get this resolved as quickly as possible. Please let me know if you have any questions or concerns.
---
Thomas Porfert
Product Specialist
Castle Creations
235 South Kansas Avenue
Olathe, KS 66061
(913)390-6939 ext. 125


It's been about 2 weeks, and still nothing. I'll wait until later today and then call in to see WTF is up.