really bad virus....i need advice

[tashpop]

Originally Posted by JThiessen

I assume you are referring to "system restore"? In the case of my daughters pc, it wouldn''t run System restore, even in Safe mode. Somehow, it disabled it.

yes you are correct, but like i said you have to first prevent the software from starting then system restore. thats key otherwise you cannot do anything unless you have software that can remove it.