Reply from tech support

[tibalotte]

Hi guys.

First of all I have to say that I appreciate CC support. Already used it for my mamba monster and been satisfied of the answer and support they gave me.

But friend of mine received a weird reply from a CC tech and I would like someone at CC or someone else explain it to me. I have some knowledge in electronic and electricity but I can't understant this reply from castle about his failed ESC:

The ESC failed because of running inadequate batteries. The minimum battery for the Monster system is a 5000 mah 25c or better battery. 2600 mah will kill and did kill the ESC. We will replace it once assuming using those batteries was a mistake but if the replacement is run on them, when it fails we will not cover replacement.

Friend's setup:

Buggy: Team Associated RC8
Pinion: 13T
Motor: CC 2200KV
ESC: Mamba Monster
Battery: 2X3s (6S) 2650mah 30c Turnigy

Every major components are checked after each race. No anormal heat. 5 race later ESC died. That happen 3 times...

What is that "minimum battery" requirement .... I can accept that these lipo are cheap and maybe overrated but let say I'm the cheap guys running on nicad or nimh.... those pack would deliver less power than thos Turnigy pack no? Would it failed my ESC and void my warranty for that?

What do you think about that reply... ?? Am I missing something. If someone could explain it to me I would be pleased to inform my friend.

Thanks