What is this BS Castle is feeding this customer?

Are you going to do a recall on the current Monster Mamba Max's and hold off the sale of anymore until you locate & fix the problems?

I mean it wouldn't be fair to someone like myself who has to wait a couple of weeks for international shipping to receive your product only to have it fail within the first 20 minutes, wait a month to get a replacement only to have the same thing happen again.

[Pdelcast]

Originally Posted by Longhair

Are you going to do a recall on the current Monster Mamba Max's and hold off the sale of anymore until you locate & fix the problems?

I mean it wouldn't be fair to someone like myself who has to wait a couple of weeks for international shipping to receive your product only to have it fail within the first 20 minutes, wait a month to get a replacement only to have the same thing happen again.

We have shipping hold right now, pending final determination of the issue.

Please note that this is (so far) a MINOR issue -- we have had 6 failures total out of 1000 pieces shipped.

Originally Posted by Pdelcast

We have shipping hold right now, pending final determination of the issue.

Please note that this is (so far) a MINOR issue -- we have had 6 failures total out of 1000 pieces shipped.

6 out of 1000 isn't bad at all.

I'm just saying is how big of a problem it would be if those 6 failed ones made it to the hands of 6 different people outside of North America. Instead of a week of down time those people would have a month of down time because of the shipping times - which are in nobody's control.

I do plan on buying this for my Savage conversion but before I do I want to make sure all the bugs are out of it because of the wait time.

[rhylsadar]

i just take this quote as an example.

DITTO THAT RURC guy is full of Crap, he thinks hes GOD ....
he said hes been into 1/8th scale brushless for over 10 or 15year
(when we all know 1/8th scale brushless just sarted a few years ago, an just started to cartch on last year)

i wouldn't be too fast with a judgment. RURC may have a kind of a 'special' way to express himself sometimes and that may easily sound 'arrogant'. however there is no doubt that he has lots of experience and from what i read for years in the rcu forum his informations are mostly not bs but rather correct. maybe he didn't get it exactly right this time. idk but it has been stated here again that lower quality batteries may cause a problem for the esc. so the basic message isn't that wrong. and he is sure not just some trashtalker that knows nothing.

btw of course it was possible to build a brushless 8th scale models many years ago. it just wasn't as popular as nowadays. i do not have that long time experience but when i got my first converted savage in 2003 there wasn't much talking about brushless monsters on any internet platform. and i have no doubt that there were some people out there that already converted some trucks or buggies before 2000. so a guy like RURC may easily have around 10 years of experience.

bye
rhylsadar

[jhautz]

Originally Posted by Longhair

6 out of 1000 isn't bad at all.

I'm just saying is how big of a problem it would be if those 6 failed ones made it to the hands of 6 different people outside of North America. Instead of a week of down time those people would have a month of down time because of the shipping times - which are in nobody's control.

I do plan on buying this for my Savage conversion but before I do I want to make sure all the bugs are out of it because of the wait time.

So your going to wait to do anything cuz you dont want to wait????

Originally Posted by jhautz

So your going to wait to do anything cuz you dont want to wait????

Would you want to wait at least 30 days (15 days shipping time each way) for a replacement after 20 minutes of run time?

[DRIFT_BUGGY]

Originally Posted by Longhair

Would you want to wait at least 30 days (15 days shipping time each way) for a replacement after 20 minutes of run time?

When you phone CC they will take your Credit Card details and send a replacement one then and there and if your broken one doesn't arrive after a certain time, they will charge you, if it arrives than you wont get charged

Originally Posted by DRIFT_BUGGY

When you phone CC they will take your Credit Card details and send a replacement one then and there and if your broken one doesn't arrive after a certain time, they will charge you, if it arrives than you wont get charged

how many days for the broken one have to arrive cc in case of international order?
Thank you

[jhautz]

The wife is cool with my rc "habbit" as long as I don't complain about her shoes and clothes "habbit"

Originally Posted by Longhair

Would you want to wait at least 30 days (15 days shipping time each way) for a replacement after 20 minutes of run time?

So wait 15 days to order, then 30 more for them to be in stock, then 15 days shipping? Seems like alot of waiting to me.

Originally Posted by Pdelcast

We have shipping hold right now, pending final determination of the issue.

Please note that this is (so far) a MINOR issue -- we have had 6 failures total out of 1000 pieces shipped.

Who are 6 failures total out of 1000 pieces?
1.DickyT
2.Hootie7159
3.???
4.???
5.???
6.???

What should they do if they are 6 failures total out of 1000 pieces?
What will CC response with 6 failures,and if they're international orders?

[sleebus.jones]

Originally Posted by finfin

What will CC response with 6 failures,and if they're international orders?

They'll make it right, just like they always do.

[tc3_racer_001]

yes. im from australia, and i just hope that mine works... international shipping isnt very nice... costs a bit too!