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Dagger Thrasher
I have no idea what's going on
 
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06.21.2008, 07:25 AM

Crikey, that's what you call letting it all out! Castle have never had this sort of thing happen to any of their controllers as far as I'm aware, and this isn't even their fault; it seems to be National Semiconductor's, who supply one of the switching BEC components. Castle are working their *butts* off right now to solve the issue, and Patrick has said that they should be rolling out the revised controllers (using a different BEC switcher chip) within 2-3 weeks.

I don't work for Castle either, but I'm sure they're as frustrated by this as everyone else is. It's perfectly understandable to be annoyed by this mate (and I'm not having a go at you) but try to calm down a bit...they'll fix it. In all honesty, making posts like that aren't going to encourage them in the slightest, so just try to understand and cool down a bit. Castle are a great company, and they'll take care of you.
   
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e-mike
RC-Monster Aluminum
 
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06.21.2008, 08:47 AM

+1 for you cc is a great compagnie
   
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Happywing
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06.21.2008, 10:15 AM

That was quite a rant...and nobody should have a problem with it. He's a new CC customer with a legitimate gripe. He doesn't have the long history with CC that a lot of us do. That history is why most of us remain relatively patient. I'm somewhere in the middle. I like CC, but I feel they dropped the ball...I also know they will fix it. If anyone wants to complain, I feel that's perfectly acceptable. Post like that are not going to encourage or discourage CC. They are in this to make money and it will be fixed. What has surprised me, is all the CC butt-kissing. They deserve some heat for this.
   
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hootie7159
"1.21 GIGAWATTS!!!"
 
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06.21.2008, 11:32 AM

next time you calll up CC ask the secretary about how much "heat" she's been getting ....talk about being on the front lines she's probably wanted to throw the phone through CC front window a gazillian times


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