poor service/support from HP

[TexasSP]

I went through the HP saga and they have poor support. I also have been through apple's service because my wife has an apple laptop and their support was very poor also. They continually wanted to blame every problem on the existence of pc's. Basically they refused to fix the problems or admit they had any problems. According to the Apple/Mac store techs everything works perfectly and if it doesn't it's a pc's fault.

Personally I can't see how her computer locking up and losing files has anything to do with pc's.

On the support front I agree with VintageMA on the XPS as their support was to notch for me. I will also note that dell's higher level support with the standard business product lines is top notch as well.

That was beautiful Brian!