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brushlessboy16
Im not dark, Im over ripened! xD
 
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09.16.2008, 03:09 PM

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Originally Posted by DickyT View Post
As a consumer I have to agree here. I have seen far to much cruelty from angry people. I have been in the same boat. I was the first one to publicly "kill" a V1 and just like all the others waited a good few months for my replacement. I chose to read what you and your people added to the forum and to just ignore the hate spewing. But I'm one measly consumer. Putting myself in your shoes I would stop responding to the hate too, Nothing constructive comes of it.

There are a few of us that truly appreciate you taking anytime to come here. The night I received my V1 and had the issues programming it with my dx3r you spent over an hour online responding to my thread with 'try this then's' that level of dedication to your product and customer seems so easily forgotten by some.

On a side note.... last night my V2 broke the 30 hour of use mark
very well spoken, and awesome on 30hrs


Benjamin White
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gramey
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09.16.2008, 04:26 PM

And it's not the whining I have an issue with -- it's the outright, mean natured bashing -- people who complain that nothing we build works, and that our quality is crap, and that we don't care about our customers. It's just bashing for the sake of bashing, and I don't accept that it is positive feedback.

Whilst some posts may be considered inappropriate and those of a personal nature may be offensive and unacceptable, I think it's little naive not to expect negative feedback. If someone is going to put their head above the parapit then they should expect to be shot at.

If a forum is effectively held to ransom by someone refusing to post in light of negative comments, and the only acceptable posts are those of a favourable nature, then you are by proxy removing the freedom of speech and defeating the object of a forum.

It may only be a hobby, they may only be toy cars but the diversity of people within RC means that there will be differing points of view. What may be a minor inconvenience to one person with sufficient funds to have several cars at their disposal may be far more traumatic for the person with one car who's had to scrape together the money to buy what they have. It's also highly likely that the former will not only be far more tolerant but also more eloquent and a lot less offensive in the manner in which they express their disapproval.

Posts of a personal nature should not be acceptable but neither should representatives or employee's of a company expect to view the world outside the company with rose tinted glasses.

A lot of members on here appear to appreciate CC's input and for them I hope it continues, but please realise that not everyone's experience is favourable and as such they should be entitled to express their dissatisfaction, politely.


Losi 8T RR - Novarossi Plus 21-5BT/ Jammin JP3 - Teknorc 8T - Neu 1515-1Y - MGM 16025-3 Z Series ESC.
   
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lincpimp
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09.16.2008, 05:05 PM

Quote:
Originally Posted by gramey View Post
And it's not the whining I have an issue with -- it's the outright, mean natured bashing -- people who complain that nothing we build works, and that our quality is crap, and that we don't care about our customers. It's just bashing for the sake of bashing, and I don't accept that it is positive feedback.

Whilst some posts may be considered inappropriate and those of a personal nature may be offensive and unacceptable, I think it's little naive not to expect negative feedback. If someone is going to put their head above the parapit then they should expect to be shot at.

If a forum is effectively held to ransom by someone refusing to post in light of negative comments, and the only acceptable posts are those of a favourable nature, then you are by proxy removing the freedom of speech and defeating the object of a forum.

It may only be a hobby, they may only be toy cars but the diversity of people within RC means that there will be differing points of view. What may be a minor inconvenience to one person with sufficient funds to have several cars at their disposal may be far more traumatic for the person with one car who's had to scrape together the money to buy what they have. It's also highly likely that the former will not only be far more tolerant but also more eloquent and a lot less offensive in the manner in which they express their disapproval.

Posts of a personal nature should not be acceptable but neither should representatives or employee's of a company expect to view the world outside the company with rose tinted glasses.

A lot of members on here appear to appreciate CC's input and for them I hope it continues, but please realise that not everyone's experience is favourable and as such they should be entitled to express their dissatisfaction, politely.

What did mom say? "If you do not have anthing nice to say, don't say anything"...

I do like the part in your post that indicates that richer people have better manners! Or at least they can insult people with some class...

I do agree that people will have differing views on the MMM situation. I am sure that CC is working hard, and just want to be cut a little slack.

I will also say that brushless electric r/c is not cheap, and not necessarily a good choice for people who are trying to keep do a hobby with a budget. Quilting would be a better choice.
   
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