Don't mean to give you more bad news but the phone will never get answer when you try calling. Unless talking to a machine and nobody return your
call is all you're going to get. Goodluck but they are lacking a lot of customer service support. I ordered the motor Wraith for my MLST2, waited from 5 months or more then he sent me a Hyperion 6k motor, cheaper in value for what I paid for the Wraith plus the aggrevation of waiting.
that happened to me. He said I could use it until the wraith came in.
I bought a MM off Troy in like Feburuary and got blown off, claimed he had no phone and kept my money for months, I was probably one of the guys whining on the other sites. He wouldnt acknowledge me or give me my cash back till I filed a complaint with paypal. (luckily used them) 1 or 2 days later he refunded my money and was sweet as pie, but he was not giving it back without a 3rd party intervention.