Your Rating on Castle Service!

Originally Posted by pinkpanda3310

My mmmv3 was in for repair when this thread started. Today I just got a replacement in the post. Joe originally replied my e-mail. I had to wait a couple of weeks but that's a given from Australia. Shizzer's I was excited when I opened it.

You can't get better back up than that!

Hmm, glad you got yours. I also had my in for repair when this thread was started. I think I have been patient and even have tried to defend them with my friends.
But you know what..... I think my friends are right. This is terrible customer service no matter how you look at it.
I realize they got overwhelmed, but trust me, mismanagement is not my problem.
I also have a friend who is now scared to send in his sidewinder.