Quote:
Originally Posted by thzero
If I recall right, what I did was...
Created a non-warranty repair, clicked 'Check Out Now', then 'Process Repair'. Filled it out and put in the comments 'Upgrade from Mamba Max to Mamba Max Pro'. In talking with them via phone, they also had me write that on the invoice/rma slip that goes with the package.
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+1 thzero. This will work great, the pricing will be off, but our repair people will make the appropriate adjustments. We won't charge you until we are ready to ship the replacement.
Thomas Porfert
Castle Tech Support
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