Castle 1717

[Bondonutz]

Email exchanged with Castle Rep Greg;

Jeff,
The production schedule was pushed back, and now we are expecting the new rotors sometime in early May. We apologize for the delay, I have confirmed your order and you will get yours as soon as we can ship them out.
If you have any further questions, please feel free to e-mail us or call the Tech Support line.

Greg Wright
Product Specialist
Castle Creations
235 S. Kansas Ave
Olathe, KS 66061
913-390-6939 ext. 138
greg@castlecreations.com


On 4/8/2010 12:53 PM, Jeff wrote:
Hi,

I'm on the list to be shipped the 5mm Rotor for the 1717 motor, Last I spoke to another Rep was a few weeks ago and the gentleman said in a couple weeks they/you would have them in. Is there any news on this ?
I'm anxiously waiting to run this big beast in my Losi XXL !

Thank You,
Jeff /Bondonutz

.



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[RuthlessLST]

Are you kidding me!! I built a truck around this motor and now it’s just sitting collecting dust.

So now my question is...If you turn the shaft down to use the motors and burn it up, can we get replacement parts NOW or are we stuck waiting months or years?

That raises another question...Since most of these motors have been sitting in boxes using up the warranties how is Castle Creations going to handle a future warranty issue?

Sorry but this is really ticking me off!!!

[Thomas Porfert]

Gents,

I have in my hands a limited number of 1717 rotors with the 5mm shaft. I currently have 6 people on the list. Those 6 gents will be getting e-mails in a few minutes. If you do not receive an e-mail, it means I do not have you on the list. If you need one, please shoot me an e-mail at thomas (at) castle creations (dot) com. Sorry for the delay, but hopefully we have enough right now to cover everyone. Thanks for your patience and understanding!

Thomas Porfert
Castle Tech Support

[Bondonutz]

Originally Posted by Thomas Porfert

Gents,

I have in my hands a limited number of 1717 rotors with the 5mm shaft. I currently have 6 people on the list. Those 6 gents will be getting e-mails in a few minutes. If you do not receive an e-mail, it means I do not have you on the list. If you need one, please shoot me an e-mail at thomas (at) castle creations (dot) com. Sorry for the delay, but hopefully we have enough right now to cover everyone. Thanks for your patience and understanding!

Thomas Porfert
Castle Tech Support

Return email with addy confirmation sent !!!!!!!
Thank You Tomas

[Thomas Porfert]

It's out the door already. Thanks!

Thomas Porfert
Castle Tech Support

[Bondonutz]

Originally Posted by Thomas Porfert

It's out the door already. Thanks!

Thomas Porfert
Castle Tech Support

Hope to have my Hobby room back together within the next couple days to get right to work !

[Kcaz25]

Originally Posted by Thomas Porfert

Gents,

I have in my hands a limited number of 1717 rotors with the 5mm shaft. I currently have 6 people on the list. Those 6 gents will be getting e-mails in a few minutes. If you do not receive an e-mail, it means I do not have you on the list. If you need one, please shoot me an e-mail at thomas (at) castle creations (dot) com. Sorry for the delay, but hopefully we have enough right now to cover everyone. Thanks for your patience and understanding!

Thomas Porfert
Castle Tech Support

That is awesome service! Even though I don't have nor can I use a 1717.

[nitrostarter]

Originally Posted by Kcaz25

That is awesome service! Even though I don't have nor can I use a 1717.

You can always use more power...

[Kcaz25]

Originally Posted by nitrostarter

You can always use more power...

True hehe.

[nuz69]

Some pics of thoses motor installed ???? !!