FineDesignRC

[Klausen]

I had the same problem with Finedesign, when I bought my Aftershock conversion long time ago. Money was drown from my account almost before I hit the botton, but then it took quite some time without any contact. After calling Chris several times I finally got a trackingnumber that worked, and about 2 months after placing the order I got my stuff (I live in Denmark, and I usually have stuff from Mike within a week).

Mount for the esc was missing in the package fra FD, so I called Chris again, and I had the mount 1 week after, so it was ok.

But apart from the slow service, the conversion was actually pretty good by that time, and I have never beaten a truck as much as I did this, and everything held fine.

[el tomaso]

I have heard a lot of bad things about fine design, I really hope you get what you paid for.

Thomas G

[JERRY2KONE]

Shipping anything USPS surface mail may take anywhere from 5 to 30 days before it can be deemed as lost. Normally shipping USPS from the USA to the UK should only take about 10 to 14 days. I would not get too upset until you hit 15 days from the stated shipping date. Then I would hit the roof with some serious profanity about doing business with anyone who lets things get to that point. Especially when there are several hundreds of $$$ involved. I wish you the best of luck with your purchase.

I have no opinion one way or the other about FineDesign, but anyone running a business these days should know without good customer service bankruptcy is just around the corner. Communication is the top factor for any companies reputation, which leads either to success or failure depending how you handle things.