FineDesignRC

[Tat2]

I'll never order from finedesignrc again. Chris is an asshole imo. Here's why I say that: I ordered a Lehner from them about a year ago, and received NO information after placing the order--no tracking info, nothing that even said that they had received my order, or payment. After a week of no word on my order status, I began e-mailing them. After a few days of no e-mail reply, I decided to give them a call. After two days of calling, leaving messages, asking politely that he either call me back, or reply to my e-mails, I finally had someone (Chris) actually answer the phone. (That makes it about two weeks with NO communication about my order whatsoever.) When I told him why I was calling Chris responded by telling me that "he knew who I was, and why I was calling." He went on to tell me in an annoyed tone that my motor was on its way, but that "if I could take the time to call him, and leave messages on his machine, that I had to much time on my hands," at which point he hung up on me. I was speechless. He acted like updating me on the status of my order was somehow doing me a favor, and doing so was a huge pain in his ass. Now, I don't know about anyone else, but that's not how I expect, or want to be treated by companies I am spending my hard earned cash with. So, yeah; they'll never get another dime of my money. Besides, I've heard much better things about Offshore, so if I need another motor like this, that's where I'll be going.

[Nick]

Originally Posted by Tat2

I'll never order from finedesignrc again. Chris is an asshole imo. Here's why I say that: I ordered a Lehner from them about a year ago, and received NO information after placing the order--no tracking info, nothing that even said that they had received my order, or payment. After a week of no word on my order status, I began e-mailing them. After a few days of no e-mail reply, I decided to give them a call. After two days of calling, leaving messages, asking politely that he either call me back, or reply to my e-mails, I finally had someone (Chris) actually answer the phone. (That makes it about two weeks with NO communication about my order whatsoever.) When I told him why I was calling Chris responded by telling me that "he knew who I was, and why I was calling." He went on to tell me in an annoyed tone that my motor was on its way, but that "if I could take the time to call him, and leave messages on his machine, that I had to much time on my hands," at which point he hung up on me. I was speechless. He acted like updating me on the status of my order was somehow doing me a favor, and doing so was a huge pain in his ass. Now, I don't know about anyone else, but that's not how I expect, or want to be treated by companies I am spending my hard earned cash with. So, yeah; they'll never get another dime of my money. Besides, I've heard much better things about Offshore, so if I need another motor like this, that's where I'll be going.

This is pretty much the same for every other horror story I found searching the net!

Hopefully the motor is the correct one, then I'm happy.