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dtnel
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04.11.2011, 11:13 AM

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Originally Posted by thzero View Post
Name them, give us links, etc. I'm sure most people would be willing (especially those of us in the US) to give a shot to quality batteries that have some customer support, actually honor warranties, etc.

I've got some batteries, for crawlers, from cheapbatteries.com; they seem decent and were a good price for what they are. However one of the things is trying to find batteries (XS and XC) that meet dimensions, etc. that we need... if I'm looking for batteries for the Savage, the 3S batteries can't be wider than 30mm, so that makes it an issue.
I use venom batteries. Those were the ones I referred to when I had a warranty issue. I know of other people that have posted on the traxxas forums that they had issues with their venom batteries as well and I told em to give customer service a call and they got their batteries replaced and some even upgraded the battery mah or c rating because their lhs sold them to low a rated battery. This is what I'd call exceptional customer service. I upgraded the mah capacity one time to have both of my 3S batteries match so I could run them as a pair. I just had to pay the difference between the 2 batteries which was like 12 dollars at the time but worth it since I run them 2 as a series pair now. The rep I had was also very helpful on other transactions besides batteries as well.

I've seen spc has a limited warranty, smc does as well.
   
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thzero
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04.11.2011, 11:30 AM

Venom? All Venom sells is rebadged, and marked up, chinese batteries. They are not anything like say Thunderpower (or cheapbatteries, or even spc) where they buy the cells, test them, package, etc.

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I use venom batteries. Those were the ones I referred to when I had a warranty issue.
FYI: For transparency sake I do have exactly one Venom and exactly one MaxAmps batteries floating around (both 2S, and quite old).
   
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dtnel
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04.11.2011, 12:02 PM

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Venom? All Venom sells is rebadged, and marked up, chinese batteries. They are not anything like say Thunderpower (or cheapbatteries, or even spc) where they buy the cells, test them, package, etc.



FYI: For transparency sake I do have exactly one Venom and exactly one MaxAmps batteries floating around (both 2S, and quite old).
Well since you want to slam on venom then show me some other companies that stand behind their products for any period of time. When did you work at venom since you apparently know so much about them. I'm sure not only venom buys Chinese cells but many other companies alike. The process for making the batteries is a little complex but with my transportation background I can say there are probably only a handful of companies making the cells and selling them to battery retailers who sell to us.


Wal Mart stores does the same thing. They sell blue bunny ice cream in all their stores but blue bunny also makes the wal mart brand ice cream. Schwans even makes some blue bunny ice cream and blue bunny makes some schwans ice cream as well. IT helps them keep cost down and it just goes in a different package. The only reason I know,was I hauled the stuff for 12.5 years. I was using the ice cream as an example for The effect that one company can have in The marketplace.
   
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TexasSP
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04.11.2011, 11:17 AM

Here is what I Think of some of these peoples guarantees and warranties on their lipos:

Couldn't get youtube embed to work so here:

http://www.youtube.com/watch?v=fj-T_O0l8YQ

Good luck on getting warranty service from the those guys with the flames......


www.cubicle101.com
A friends comic strip website.

Last edited by TexasSP; 04.11.2011 at 11:22 AM.
   
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dtnel
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04.11.2011, 11:52 AM

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Originally Posted by TexasSP View Post
Here is what I Think of some of these peoples guarantees and warranties on their lipos:

Couldn't get youtube embed to work so here:

http://www.youtube.com/watch?v=fj-T_O0l8YQ

Good luck on getting warranty service from the those guys with the flames......
Your insinuating that a company that makes good batteries has no issues with batteries. So what do you do when you buy a lipo and 3 months down the road it either swells or stops working ? Some people will just buy another one because they did save money but soon they realize they just bought the same battery twice. There's nothing wrong with a company backing their product. They're just merely showing that they believe in their product and providing a service that some companies are to cheap to do, umm like foreign companies with no tech support and domestic companies to make a quick buck and then say umm were sorry you have no warranty therefore you're going to have to buy A battery again for the 3rd time but yes they have quality batteries but no customer service. I'll pay extra knowing that if or when I have a issue over the next couple years that their customer service will come through for me which there is a few companies out there left that back their products yet.
   
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TexasSP
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04.11.2011, 02:47 PM

Quote:
Originally Posted by dtnel View Post
Your insinuating that a company that makes good batteries has no issues with batteries. So what do you do when you buy a lipo and 3 months down the road it either swells or stops working ? Some people will just buy another one because they did save money but soon they realize they just bought the same battery twice. There's nothing wrong with a company backing their product. They're just merely showing that they believe in their product and providing a service that some companies are to cheap to do, umm like foreign companies with no tech support and domestic companies to make a quick buck and then say umm were sorry you have no warranty therefore you're going to have to buy A battery again for the 3rd time but yes they have quality batteries but no customer service. I'll pay extra knowing that if or when I have a issue over the next couple years that their customer service will come through for me which there is a few companies out there left that back their products yet.
A warranty is only as good as the company that stands behind them. Like I said, many offer a warranty, but then wiggle every which way to avoid and actual claim.

Venom batteries are no better than the crap hobbyking sells, just higher priced. I have been using lipo since 2005 and tried a little bit of everything. I have a pretty good idea of who's are worth what.


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dtnel
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04.11.2011, 03:17 PM

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Originally Posted by TexasSP View Post
A warranty is only as good as the company that stands behind them. Like I said, many offer a warranty, but then wiggle every which way to avoid and actual claim.

Venom batteries are no better than the crap hobbyking sells, just higher priced. I have been using lipo since 2005 and tried a little bit of everything. I have a pretty good idea of who's are worth what.
Well venom stands behind the warranty. I have ran venom and smc over the last two years. I can honestly say I was treated more like a customer by venom when I had a issue vs smc who also sales lipo batteries through wholesale retailers.

My smc packs swelled after 4-6 charges/runs and they blamed me right away before they would even listen to what I had to say. If you don't listen to your customer then someone else will. I know for a fact that venom will stand behind each and every battery I have. I don't see much else out there that will. I know a lot of people locally that run them with no problems. You can have you opinion and ill have mine but at the end of the day ill take that warranty but that's why a lot of different companies are in business because you and I have different likes and dislikes.
   
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josh9mille
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04.12.2011, 10:27 PM

Quote:
Originally Posted by dtnel View Post
Well venom stands behind the warranty. I have ran venom and smc over the last two years. I can honestly say I was treated more like a customer by venom when I had a issue vs smc who also sales lipo batteries through wholesale retailers.

My smc packs swelled after 4-6 charges/runs and they blamed me right away before they would even listen to what I had to say. If you don't listen to your customer then someone else will. I know for a fact that venom will stand behind each and every battery I have. I don't see much else out there that will. I know a lot of people locally that run them with no problems. You can have you opinion and ill have mine but at the end of the day ill take that warranty but that's why a lot of different companies are in business because you and I have different likes and dislikes.
Are you a Venom rep? You sure sound like one. And if you are then you work for a company that sells some pretty cruddy stuff. Venom stuff can be bought at Harbor Freight, what does that tell you about their products?


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bruce750i
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04.11.2011, 04:51 PM

Venom's come with a Traxxas to Deans conversion Plug and sell good. OTOH, Venom is the only 2s 5000 offered at my LHS.
   
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fastbaja5b
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04.12.2011, 09:48 PM

I like my Enerland Batteries, the 2s Hardcased work Well and hold voltage awesome, if they made Hardcase 4s, I'd buy them, they don't so I use Ace and Turnigy ones. I tried Venom 4000mah 20C in a Summit w/Dewalt motor, they never got warm, and on a standing start the Truck was pulling 100-120 Amps (didn't know that when I bought the packs!) but they still stayed over 3v/cell under load.


Say Less, Do More.
   
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x-y
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04.12.2011, 10:09 PM

I dont find this copys in hobbycity ...... ¿where is possible buy?


SWORKZ BE-1, LEOPARD, HOBBYWING, GENS ACE, SANWA VX, FUTABA 3PL, MBX5R/T, RB5SPSL, FG MONSTER, TC5R, 808E, HYPER8, TF5, ZX5, NANO-TECH, HYPERION, 620DMG, ECO6-10, TEAM-IHOBBIES
   
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josh9mille
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04.13.2011, 12:08 AM

Evidently I touched a nerve

I use turnigy lipos exclusively. Yes i have a couple packs with bad cells but its my own fault for not putting a storage charge on them over the winter. I dont bother calling HK CS because its my fault, not theirs.

Both Venom and Maxamps are pushed really hard where i live because they are both located in my area. Honestly I dont know of anyone in my area that has had much luck with either of those companies. But if Venom lipos are working for you then by all means continue to use them!


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dtnel
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04.13.2011, 06:10 AM

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Originally Posted by josh9mille View Post
Evidently I touched a nerve

I use turnigy lipos exclusively. Yes i have a couple packs with bad cells but its my own fault for not putting a storage charge on them over the winter. I dont bother calling HK CS because its my fault, not theirs.

Both Venom and Maxamps are pushed really hard where i live because they are both located in my area. Honestly I dont know of anyone in my area that has had much luck with either of those companies. But if Venom lipos are working for you then by all means continue to use them!

I simply followed the enclosed instructions that smc includes with each battery as I do with each mfr because they all have different ways they want you to care for the batteries that they feel works best for their batteries. I have a storage feature button which comes in handy so a person doesn't have to sit there and watch the exact voltage.

No nerves frayed here otherwise I wouldnt have posted in another thread you were in. I was just simply stating the facts and what I was observing in the response to me. Yeah venom has worked for a few years for me. I've seen a lot of people get into trouble with them by using to low a C rated battery with a mmm combo in the brushless emaxx and surprisingly castle and venom replace the mmm escs and batteries.


Two really good companies that have excellent customer service. I just credit due where I see companies doing good things for customers. WERe allwe have out here and let's face it we have a lot of shysters out here giving this industry a bad label taking advantage of newbs and then us experienced guys have to step up and right a wrong. The unsung heroes that keep this hobby alive is what a lot of us do out here.
   
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agarabaghi
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04.13.2011, 04:58 PM

Didn't read the entire thread but good luck with IP laws in china... they are slim to none and really not enforced at all... best of luck
   
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Pdelcast
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05.02.2011, 01:24 PM

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Didn't read the entire thread but good luck with IP laws in china... they are slim to none and really not enforced at all... best of luck
BUT -- Hobbyking does business in both the USA and Hong Kong.


Patrick del Castillo
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Castle Creations
   
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