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DrKnow65
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Posts: 998
Join Date: Oct 2007
Location: Colorado
01.27.2011, 10:23 AM

yes and no

Yesterday I got my shipping confirmation from Castle about my new XL coming.
Wish they'd use ups, usps is a frigging joke where I live don't even have a delivery date
but I understand they're losing money on the warranty.

I did call and talk to Bernie (the single most AWESOME tech person I have EVER talked to!!!),
aside from explaining how to fully test my motor, talking to me about the progression of HV over these last few years,
enlightening me about how the heat sinking was invented/ implemented in the XL,
and how influential RCM has been on the Castle designs (he even remembered me from posts way back),
and what method they'll use to try to determine the death of my XL fantastic guy!

But, no good reason yet for why it went
As for NOW it's just one of the 1% of all electronics that just fail and can't be justified why.
I'll call him again in a few weeks to see if they recovered any data from the brain board to see if there's an exact reason...

Honestly the XL is so sweet, I don't care if I have to warranty it again, but it's an excuse to talk to another AWESOME guy at castle.


If I could only draw what I see in my head, then afford to build it, and finaly get to play with it...
   
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