Castle looking ESC coming to hobbyking

Originally Posted by TexasSP

A warranty is only as good as the company that stands behind them. Like I said, many offer a warranty, but then wiggle every which way to avoid and actual claim.

Venom batteries are no better than the crap hobbyking sells, just higher priced. I have been using lipo since 2005 and tried a little bit of everything. I have a pretty good idea of who's are worth what.

Well venom stands behind the warranty. I have ran venom and smc over the last two years. I can honestly say I was treated more like a customer by venom when I had a issue vs smc who also sales lipo batteries through wholesale retailers.

My smc packs swelled after 4-6 charges/runs and they blamed me right away before they would even listen to what I had to say. If you don't listen to your customer then someone else will. I know for a fact that venom will stand behind each and every battery I have. I don't see much else out there that will. I know a lot of people locally that run them with no problems. You can have you opinion and ill have mine but at the end of the day ill take that warranty but that's why a lot of different companies are in business because you and I have different likes and dislikes.

[josh9mille]

Originally Posted by dtnel

Well venom stands behind the warranty. I have ran venom and smc over the last two years. I can honestly say I was treated more like a customer by venom when I had a issue vs smc who also sales lipo batteries through wholesale retailers.

My smc packs swelled after 4-6 charges/runs and they blamed me right away before they would even listen to what I had to say. If you don't listen to your customer then someone else will. I know for a fact that venom will stand behind each and every battery I have. I don't see much else out there that will. I know a lot of people locally that run them with no problems. You can have you opinion and ill have mine but at the end of the day ill take that warranty but that's why a lot of different companies are in business because you and I have different likes and dislikes.

Are you a Venom rep? You sure sound like one. And if you are then you work for a company that sells some pretty cruddy stuff. Venom stuff can be bought at Harbor Freight, what does that tell you about their products?

Originally Posted by josh9mille

Are you a Venom rep? You sure sound like one. And if you are then you work for a company that sells some pretty cruddy stuff. Venom stuff can be bought at Harbor Freight, what does that tell you about their products?

Well lets see I live in South Dakota so me working for Venom is out of the question. Honestly I haven't worked for over a year but to no fault of mine when there's Dr's doing shoddy work almost costing people their lives.

Now onto the venom batteries, Oh wait what kind are you running or are you to ashamed to say ?? Never saw you mention yours so maybe NIMH is just your flavor because your still stuck in the days of when Venom wasn't good on NIMH batteries but I'm not using NIMH so now that we've established that I can honestly say that Venom is one company out of 6-8 brands of batteries Ive looked at after I decided to get into lipo a few years ago. I've been happy with their batteries.

I tried smc but had no luck and dealt with someone via email to address a warranty claim. The guy I dealt with on the warranty is in Canada yes I said Canada because he overstayed his Visa in the united states so he's not allowed back in to run his company in the US. Well he decided after speaking with his shop guy that I was at fault and said "our batteries are the best and never swell" and told me I needed to adjust my esc. I informed him I was using these batteries on a slash 4x4 one at a time and the traxxas esc isn't adjustable and then he tells me in the next email that I still need to adjust it.

What I found intriguing about this conversation was the fact that after I told him I was running a traxxas esc and was non adjustable he still came back and told me to adjust the esc, HELLO ??? I look at things this way, if you don't know the equipment that your product is going in then what are you doing selling the stuff to begin with and it's just a traxxas esc which are set at 3.1 from the factory. I mean Traxxas is one of the largest rc mfrs out there and he didn't know this simple thing. If you don't know something then research it, I have looked into this and many other things that don't seem or look right in life. The batteries only had 4-6 cycles on them. They were less than 3 months old.


Just because a company has a good marketing strategy doesn't mean they have a bad battery. They probably reach more customers than the battery mfr you use and I know when I call in and leave a message through their customer service center that they'll call me back in generaly 24 if not 48 hrs max.

I mistakenly had a 3 cell lipo come loose out of the car and it was a 5400. The outer wrapper tore. I sent it in and 15.00 to upgrade it to a 6400 plus my shipping to them. Not a bad deal at all. They have superb customer service. Know of any other companies like his? If so put their name here and I'll look into doing business with them as well especially long term if they'll stand behind it.

I'm supporting guys working in a warehouse in the US even if the cells are imported like all are. There are only a handful of cell mfrs out there that make them. I've actually watched videos on how cells are made. It's a pretty interesting process.

If your boss sold product on harbor freight I bet you wouldn't say a thing at all especially if it could cost you a job. Harbor freight has been around a very long time. Another good example of a very successful company.