Repair prices increased to near new prices.

[phildogg]

Also why were all the repair kits discontinued? the motors are still in production, so if a rotor goes we buy a new motor?

[Thomas Porfert]

Thank you all for taking the time to post your thoughts and give feedback on our recent price changes for "Tier Two Lifetime Warranty" repairs.
We are listening and we have heard you. After crunching the numbers again, and reviewing your feedback, we are happy to announce significant changes to our Tier Two Lifetime Warranty price structure.

We did not realize how much our valued customers appreciated and counted on this program. As well, we are currently pursuing a new service to our customers that would allow motors to be rebuilt, for a nominal fee, at our Olathe, KS facility. It will most likely be for endbell replacements due to bearing failures. We will post additional details as soon as available.

The new Tier Two prices are posted to the Repair Center - and we thank you again for the feedback!

http://www.castlecreations.com/support/repairs.html

Team Castle