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RC-Monster Mike
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04.29.2016, 09:47 PM

I don't think it is reasonable to expect the president of a company such as Castle to come engage in "your product sucks" conversation on a forum or any social media - safe to assume he is busy running the company, and any visit by such an individual should be encouraged and considered above and beyond IMO. When the initial post mentions "pathetic and worthless", followed by the product sucks a couple posts down, I would steer clear of the thread myself, as it quickly becomes a no-win situation. Constructive comments that are more inquisitive than insulting may get better results. Trying to guilt someone into a conversation with venom spewing is sure to fail IMO. Patrick commented on the initial post regarding this subject - maybe we should assume he is working with his engineering team to sort out a workable solution, rather than assuming his "blatent silence" here is anything more than being a busy man with a multitude of problems, as any CEO of a similar sized company would be. I'm certain engaging in a thread with insults being hurled around and considerably "less than constructive" feedback(if you want to call it feedback - I consider "pathetic and worthless" as an attack) would rank pretty low on the priority list.
   
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0verkill
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04.30.2016, 08:01 AM

I'm a big Castle fan and I love their ESC's. I didn't attack Castle anywhere in my post. I actually went out and bought another Castle product LOL! I described how it drove which is the truth. It drove with what felt like 10% power output. Which means it might as well be a paper weight to me. The only way someone else wouldn't be concerned about this is if it hasn't happened to them, well it's happening to a lot of people. The problem is that my older MME ESC could handle this power easily and never overheat and never have problems. The MMX is advertised as being even more powerful, which simply isn't true at least as of right now, I hope that changes. I know everyone would like an official response from Castle as to what's happening and that would help out a lot from all of the negative feedback.
   
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0verkill
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05.18.2016, 03:34 PM

Castle writes on Facebook, "We are actively working on a fix. And very sorry for the delay. Hang tight, we'll make it right!"

That's really great to hear.
   
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