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Nick
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10.25.2006, 02:05 PM

What do people think about BK returns/rapair policy? I have an old 9920 which is broken, no wires or insulating, just the circuit boards basicly - do you think BK would replace it?


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MetalMan
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10.25.2006, 04:34 PM

Quote:
Originally Posted by Nick
What do people think about BK returns/rapair policy? I have an old 9920 which is broken, no wires or insulating, just the circuit boards basicly - do you think BK would replace it?
It cost me $75 USD one time and $85 the other. The first time, it took 4 months, the second time 6 months. Most likely they won't replace it for free.


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squeeforever
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10.25.2006, 04:47 PM

Quote:
Originally Posted by MetalMan
Most likely they won't replace it for free.
I actually fried my 9920 and they replaced it for free...I think it got a little wet from a little puddle, but still don't know to this day...And it only took about a month for them to replace it....
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MetalMan
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10.26.2006, 12:53 AM

Quote:
Originally Posted by squeeforever
I actually fried my 9920 and they replaced it for free...I think it got a little wet from a little puddle, but still don't know to this day...And it only took about a month for them to replace it....
IMO, you are lucky! The last 9920 that came back I sold quickly after getting it. There are better companies out there than BK... (CC)


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