UE forum down - Page 5 - RC-Monster Forums

MiRatlhed · 12.07.2011, 11:17 PM

That is the bummer deal about the entire entity of which is UE, his customer service freaking stinks man....

I have always stuck up for UE and Robin but after this last ordeal with my orders I am done buying from that store. I will respect what I have and move on with the hobby. I love my trucks too much to get treated like that by the creator himself. OH WELL.....not anything I can do about it. Bummer road ahead I do imagine for all of us diehards.

I am happy to be a part of this forum and will continue to come here and join in on the fun.

JERRY2KONE · **Me too guys. -** 12.08.2011, 01:55 AM

Yea me too guys. I have always enjoyed UE in general, but Robin got under my skin right from the very start with his poor treatment of his supporters. "Mind your own business", "It's a company secret", and "if you don't like it shop somewhere else" have been his legacy for years. He has no customer service as far as I am concerned. I feel a shamed when I see people from overseas trying to deal with him to buy merchandice from the UE store and put money into his pocket just to receive his poor attitude which has always been pretty much "piss off". He could have had a very profitable company if he would have only treated people better. I was looking around in the store over the weekend when I placed my last order and man does he have a lot of inventory still sitting around collecting dust. He reporduced the easy stuff and got left holding the bag, because the stuff that is realy important he will not make more of. I am collecting what I need to make sure that my toys will have backup parts for years to come, but waiting for the day when he finally says everything must go at 50% off just to clear out his stocks. It feels closer than any of us wants to think of. I too will live on and will not lose any sleep over him closing up shop, but it is all so sad to watch him drive UE into the ground the way he has. He could have taken UE into the next decade easily with just a little friendliness and proper support by reproducing some of the really good stuff. Setback arms are great, but without chassis to put them on what good are they. That is why they sold in such small numbers. The UE Servo saver was one of his best inventios, but finding one now is almost impossible. I have stocked up on them as well as spare parts for keeping them working.

Klausen · 12.08.2011, 02:41 PM

Can't enter the forum either, hope it is back up soon. Agree about the missing service for us overseas. Never really understood why Robin wouldn't take foreign creditcards (Visa/Mastercard etc.) or Paypal. So I am glad I have you guys and Ebay ;o)

But I guess most UE members are also members here, and I am sure Mike will take good care of us in the future.

JERRY2KONE · **Two days -** 12.08.2011, 04:55 PM

Well its been two days now since the UE forum went down, and nothing from Robin yet. All he told me the first day was that he was going to put it on his "To do" list, whatever that means. The store is still up, but no activity there either. I placed an order before the forum went down, but it is still pending. Its just sad that things have been left to get to this point.

MiRatlhed · 12.09.2011, 10:45 AM

Man it is still down. Anxiety peaking here....haha I quit drinking and that was easier than no more UE......

Seriously though, this could be the end.......

JERRY2KONE · **Fear. -** 12.09.2011, 03:43 PM

Truly, this too has been my fear

. Living without UE is not something that I wish to do either

. This has been tense, and I have never seen UE down for days like this

. Of course without any kind of communication from within it appears uncertain

, and even torturous

. BUT I have good news from the depths of UE

. I received this just this evening.

QUOTE: Its coming back. Just having some technical issues….order will be filled today.

Regards,

Robin
For me, what a relief. I to have not always been happy with the way Robin fails to communicate with his customers, but I am happy to have recieved this note from him

. I hope to see UE back up soon, and I will be thankful to see my order on its way. YES there is a God of R/C and it is "Unlimited Engineering".

MiRatlhed · 12.09.2011, 04:42 PM

Quote:

Originally Posted by JERRY2KONE

YES there is a God of R/C and it is "Unlimited Engineering".

KiKiMaX · 12.10.2011, 05:47 AM

Quote:

Originally Posted by JERRY2KONE

YES there is a God of R/C and it is "Unlimited Engineering".

Ameen

Glad to see you here guys ;)

Nitronaught · 12.13.2011, 02:16 PM

I sent off an email to Robin and got a reply in like an hour...... Fastest reply I've gotten from UE EVER!!!! Here's what he said about the forum being down....

Quote:

Originally Posted by Robin of UE

Everything is fine at ue. Dan (bubber jones) is working on fixing the forum. Hopefully hell figure it out soon.
Regards,
Robin

George16 · 12.13.2011, 07:24 PM

Quote:

Originally Posted by Nitronaught

I sent off an email to Robin and got a reply in like an hour...... Fastest reply I've gotten from UE EVER!!!! Here's what he said about the forum being down....

He was probably in a good mood

.

emaxxthemonster · 12.13.2011, 04:07 PM

Everytime i ordered something. Once paymeny cleared i got a tracking number and a email saying it has been shipped. Everytime i emailed robin he would either email me back later or next day. Maybe i just catch him at a good time.

JERRY2KONE · **This is true -** 12.13.2011, 05:40 PM

Yes this is true for me to. He usually answers my emails within a day or two. Plus when I have placed an order with the UE store it usually ships wthin a few days, excpet for this one. It finally shipped today after about a week, and just about everything was shipped as well. Its good to hear that he has someone working on the technical issues for the forum. We shall see.

Lipo · 12.14.2011, 02:42 AM

just when i started my emaxx rebuild too :D

Nitronaught · 12.15.2011, 09:54 AM

Still down....

Wow, such high priority ay? WEll TG for RC Monster....

Funny thing, Traxxas is down too.

MiRatlhed · 12.20.2011, 02:05 PM

Quote:

Originally Posted by Nitronaught

Still down....

Wow, such high priority ay?

This just sucks man..... I do not even feel normal on any given day without my UE fix......ahhhhhh When will this madness stop!